SR-Elite RO/DI 1:1 Ratio Extremely Efficient

mw5655 · #1 05-31-2011, 12:25 AM

I have not received mine as well. Ordered it on march 18th, he sent me a tracking number on the 20th of this month but it shows it has not been delivered yet.

Sumfingwong · #2 05-31-2011, 03:22 PM

Quote:

Originally Posted by mw5655

I have not received mine as well. Ordered it on march 18th, he sent me a tracking number on the 20th of this month but it shows it has not been delivered yet.

Where does it say it is? Is it Canada Post? They are going on strike Thursday. If so, I am cancelling my order and buying locally.

reefstar · #3 06-01-2011, 02:47 PM

Similar experience here, I ordered back in march and haven't received anything. It's been frustrating to deal with to say the least.

mw5655 · #4 06-01-2011, 04:59 PM

It's defiantly the most frustrating online purchase that I've ever had. I still don't have my unit!!!

dpg · #5 06-01-2011, 08:23 PM

Pretty choked. April 18th and status of "initiated." no response to email and phone line doesn't work.

sphelps · #6 06-01-2011, 08:28 PM

If you guys paid with CC you can call your company and they will reverse the charge without a problem. If you paid paypal you have to file a claim through them after 30 days. With the phone line dead and no responses through emails I would work on canceling payment. I feel bad for initially recommending them, I see that other forums have revoked his sponsorship.

Sumfingwong · #7 06-02-2011, 07:33 PM

BWI changed the status of my order 5 minutes after I started a resolution ticket on paypal. On the BWI site, it says refunded, I have yet to see this on paypal.