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#1
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![]() I still go with a language thing. Everyone knows the first words you learn of a new language are all the swears
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Christy's Reef Blog My 180 Build Every electronic component is shipped with smoke stored deep inside.... only a real genius can find a way to set it free. |
#2
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![]() I'm in customer service too. This type of thing happens more often than not unfortunately. Some people just don't have a clue. I constantly have to take a "walk" after those people to calm down and keep my cool lol. Otherwise there would be massive amounts of holes in my office walls!
Sometimes I dream about doing one of those YouTube office freakouts and throwing my computer screen accross the showroom floor. MAN that would be fun. I've dealt with you a couple times and can say you have great customer service, and are more than fair when dealing with issues. Don't worry about those random douchebags!!!
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![]() They call it addiction for a reason... |
#3
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![]() I'm just going to settle on the thought that this guy is just a douche. Some people are like that.
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#4
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![]() Sorry to hear you have (or had) customers like this Ray.
I had nothing but a good experience when I ordered from you, even though I screwed up some things on my end, you guys dealt with it great and quick!
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180G Office Reef. Started Sept 2012 http://www.canreef.com/vbulletin/showthread.php?t=88894 62G Starfire Reef. Started Jan 2013 http://www.canreef.com/vbulletin/showthread.php?t=89988 |
#5
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![]() Hope you don't get jaded by this bad experience. In the end, good customer service will pay off for you. Retail is a tough business (that was my career BTW), and you often need to just suck it up at times.
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Reef Pilot's Undersea Oasis: http://www.canreef.com/vbulletin/sho...d.php?t=102101 Frags FS: http://www.canreef.com/vbulletin/sho...d.php?t=115022 Solutions are easy. The real difficulty lies in discovering the problem. |