Canreef Aquatics Bulletin Board - I love my job..I love my job

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I love my job..I love my job

I sometimes have to keep saying that to myself LOL. Look at this conversation with a client, you tell me if this is normal...heck maybe I'm too sensitive!

Us Aug 16

Hello and thank you for your order!

The Koralia 750 has been replaced by the 850 and we only have one 750 left in-stock. We are not getting any more. I can do 1 of three things for you

1- Remove 1 and refund the difference
2- Upgrade one 750 for an 850 and bill you for the difference
3- replace both 750's for 850's and bill you for the difference.

Please advise

Client same day

please replace both for 850's.

Us, same day

Done, you should have a Paypal request in your inbox. If you do not have a PP account you choose to pay via CC.

thank you

Us, Aug 18

Hello,

Your order is still here because we have not received payment yet. Would you still like to proceed?

thank you

Client, Aug 20

Are you fraud or what? you already charged my F*****g credit card and also you don't send my package.

Us, same day

Your language is uncalled for. The 850's cost more than the 750's so the Paypal request is for the DIFFERENCE.

I will have accounting refund your purchase and cancel your order first thing in the morning.

Client, same day

F**k you

I have been running my own business for 20+ years and I have never seen anything like this! Seeesh!

Ray

Geeeez. I hate customers like that. I have no idea where they get such self-entitlement from.

Gotta love people. I don't think I'd have the patience to be in retail

WoW!
I think the "client" shouldn't have went off his meds.....
Or maybe he just has a reading and comprehension problem that hindered him from fully understanding the clearly stated 3 choices you gave him.

i thought maybe a language barrier but then I figure he knew very well how to tell me to go.....myself lol

Quote:

Originally Posted by Trevor W (Post 839902)

WoW!
I think "Ray" shouldn't have went off his meds.....
Or maybe he just has a reading and comprehension problem that hindered him from fully understanding the clearly stated 3 choices you gave him.

EDIT: Unless you are ending your post with your name, I assume that the clients name is Ray just by the way it is presented. Sorry if your name is actually Ray. I just know you by Reef Supplies lol

Yeah, i signed this post Ray...should have drawn a line to make it clearer. So, yeah, I'm Ray :-)

Quote:

Originally Posted by Reef Supplies (Post 839905)

Yeah, i signed this post Ray...should have drawn a line to make it clearer. So, yeah, I'm Ray :-)

LOL sorry I figured I might have made that mistake. Sorry Ray Ill edit it so that I'm not tell YOU that you should have taken your meds LOL!!!
Nice to meet you Ray I for one am a very happy customer of yours and my Tunze 6105 and 7096 controller aswell as many other misc items arrived very quickly I couldn't of been happier with my purchase from you.
:mrgreen:

Quote:

Originally Posted by Trevor W (Post 839906)

LOL I figured :-)

Like wise and thank you for your support!

Ray

Quote:

Originally Posted by Reef Supplies (Post 839896)

Client, same day

F**k you

I have been running my own business for 20+ years and I have never seen anything like this! Seeesh!

^^ I find this very hard to believe! :rolleyes:

Likely has never seen anything like this because he has told all his customers to eff-off.

Haha what a douchetard. I was very pleased doing business with you. Top notch.
Hey where's my effin parcel. Haha