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Old 04-24-2012, 08:03 PM
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In all seriousness as a business owner I want to know when my customers aren't happy. Its a way to make changes and get better. I'm sure its a great store but Greg has said wat he saw and its up to them to make it better. For every Greg there are 10 others that just left to never return. Its never up to customers to ask why the store is in its contition or any other reason, its up to the staff to make sure they know what's going on.

Take the feedback and use it to improve.
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  #2  
Old 04-24-2012, 08:05 PM
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FINE... Jason.... You need to make sure that your M&M store in millwoods has more then peach juice to sample when I am there.....

just kidding... i only drink the peach juice! lol!
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Old 04-24-2012, 08:07 PM
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Quote:
Originally Posted by Flash View Post
FINE... Jason.... You need to make sure that your M&M store in millwoods has more then peach juice to sample when I am there.....

just kidding... i only drink the peach juice! lol!
NO JUICE FOR YOU!


(We dont have a juice machine any more lol)
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225gal dt with 100g sump. Mitras, vortechs, bubble king, AI Sol and Profilux.
http://www.canreef.com/vbulletin/sho...threadid=84782
Will trade subs for frags

My other summer hobby:
http://www.edkra.ca
  #4  
Old 04-24-2012, 08:16 PM
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Quote:
Originally Posted by subman View Post
NO JUICE FOR YOU!


(We dont have a juice machine any more lol)
WHHHHAAAAATTTTTTTT???? Where did it go???!!! I would have paid top $$ for that!!! now I have even less of a reason to go there....

and it will be good to see another store. I went to J and L's last time I was there. I'll be staying at my parents place out in south delta so i'll stop by!! i'll have a hard time not buying anything as it will die!
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Old 04-24-2012, 08:18 PM
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Quote:
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WHHHHAAAAATTTTTTTT???? Where did it go???!!! I would have paid top $$ for that!!! now I have even less of a reason to go there....
Ummm its been gone for 2 years


You need to come by more often lol
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225gal dt with 100g sump. Mitras, vortechs, bubble king, AI Sol and Profilux.
http://www.canreef.com/vbulletin/sho...threadid=84782
Will trade subs for frags

My other summer hobby:
http://www.edkra.ca
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Old 04-24-2012, 08:23 PM
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poop.... i really don't get there often.... i went to the one on ellerslie and 111th! lol! oh well!
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  #7  
Old 04-24-2012, 08:12 PM
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I want as much feedback from our customers as I can so can improve there visits when they come in. Feedback is always welcome but felt I should address the issues and concerns he had as being very disappointed is something we never want anyone to feel. Better to have them leave happy and hopefully having a laugh or two at all the antics that seem to go on here lol




Quote:
Originally Posted by subman View Post
In all seriousness as a business owner I want to know when my customers aren't happy. Its a way to make changes and get better. I'm sure its a great store but Greg has said wat he saw and its up to them to make it better. For every Greg there are 10 others that just left to never return. Its never up to customers to ask why the store is in its contition or any other reason, its up to the staff to make sure they know what's going on.

Take the feedback and use it to improve.
  #8  
Old 04-24-2012, 08:16 PM
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Quote:
Originally Posted by reptile guy View Post
I want as much feedback from our customers as I can so can improve there visits when they come in. Feedback is always welcome but felt I should address the issues and concerns he had as being very disappointed is something we never want anyone to feel. Better to have them leave happy and hopefully having a laugh or two at all the antics that seem to go on here lol
Absolutely! I was typing as your replies came up, slow thumbs today.

I love the passion this hobby envokes. One person has a so so experience and we jump to the stores defence asap. It must be a great store and I will have to make a trip out that way one day as well.
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225gal dt with 100g sump. Mitras, vortechs, bubble king, AI Sol and Profilux.
http://www.canreef.com/vbulletin/sho...threadid=84782
Will trade subs for frags

My other summer hobby:
http://www.edkra.ca
  #9  
Old 04-24-2012, 08:25 PM
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As a business owner you know it's hard to please everyone but we care about our store and our customers so always want there visits to be great. I love this hobby being able to have part of the ocean in your living room still amazes me and I've been keeping animals as long as I can remember yet never tire of it. Think the wife does as now starting to set up tanks in the kids rooms too lol



Quote:
Originally Posted by subman View Post
Absolutely! I was typing as your replies came up, slow thumbs today.

I love the passion this hobby envokes. One person has a so so experience and we jump to the stores defence asap. It must be a great store and I will have to make a trip out that way one day as well.
  #10  
Old 04-24-2012, 08:48 PM
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Quote:
Originally Posted by reptile guy View Post
As a business owner you know it's hard to please everyone but we care about our store and our customers so always want there visits to be great. I love this hobby being able to have part of the ocean in your living room still amazes me and I've been keeping animals as long as I can remember yet never tire of it. Think the wife does as now starting to set up tanks in the kids rooms too lol

just throw a sign up saying your in renovation.




M&M storeÉ(question mark) there a m&M storeÉ(question mark) 2 things where and dont tell my wife!
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