Buyer Beware: Big Al's Calgary

[TheMikey]

Originally Posted by globaldesigns

I gave the online page as reference, as they don't post the retail store policies on the corporate website. But in-store they do promote this also, but they state online sites don't qualify. Well I gave retailers that have storefronts, but that isn't good enough. Why? because they deal online also?

The simple answer might be because the Calgary store is a franchise and is competing with the Big Al's Online store. I have no idea how Big Al's corporate structure works, but it's possible that the online retailer is another entity entirely and not affiliated with the Calgary location at all other than by name.