Buyer Beware: Big Al's Calgary

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Originally Posted by TheMikey

I didn't say you were an idiot. I said you were incorrect. I'll try again:



I'm not trying to misquote you, merely highlighting the bolded portion. Big Al's retail outlet in Calgary is not ignoring any price guarantee that you've posted. It specifically states in the online agreement that those terms apply ONLY to the online stores and ONLY to sales at other online outlets.

My point is this: You've claimed that Big Al's is ignoring its Price Guarantee as found online. I'm telling you it doesn't apply to Big Al's in Calgary. Unfortunately, being limited to the online store, Big Al's has every right to refuse to uphold them.

Now, if they have a different IN STORE policy that was guaranteed to you (check the back of your receipt?) you may have an argument. Or find that pamphlet.

I gave the online page as reference, as they don't post the retail store policies on the corporate website. But in-store they do promote this also, but they state online sites don't qualify. Well I gave retailers that have storefronts, but that isn't good enough. Why? because they deal online also?

Edit: next will they hide behind things like the storefront has to be as big as them, they have to have at least as many staff as them... Sounds like they make up the rules depending on the circumstance.