Kootenay Petopia

FitoPharmer · #1 12-14-2009, 03:13 PM

woulden't get your hope up too much for TP, i have worked at the Kamloops total pet. apparently that TP has the best salt section, and i think their last employee to give a damn has left, and it has gone rather downhill from there. i remember selling newly arrived saltwater fish and we basically did the same thing just looked at what it cost off the order sheet, and then made up some number, often after a few moments of staring blankly into something

. at least we eventually made labels but if you asked me the other salt guy then the manager what the price was of a new fish you could sometimes get 3 different prices

. and im not sure but my manager assured me that if i thought our salt section looked neglected that kelowna and 100 mile house were much worse. that really never made me feel better

.

chris121277 · #2 12-14-2009, 03:19 PM

Great.......

sarzeff · #3 12-14-2009, 04:37 PM

Too funny lol not sure if they are getting salt anyways. I just think in general their customer service should be good. I'm really hoping with two good options for pet supplies where you can get good service people will just stop going to Kootenay Critters. I'm still going to try to shop at Petopia unless I get a job a TP then I would get a good discount

chris121277 · #4 12-18-2009, 01:42 AM

So...I went into Total Pet here today....and the manager (Chris) I think his name is, said they will be doing salt and stalking supply's for it as well.....he did ask what all we wanted him to bring in for inventory.

I told him maybe to come on Canreef and start a thread to see what all everybody wanted, don't know if he will or not but did seem eager for the reefing community's bizz.

danny zubot · #5 12-18-2009, 04:42 AM

Don't they all seem eager at first.

It's good that we'll have another place to purchase dry goods if needed.

chris121277 · #6 12-18-2009, 02:10 PM

Quote:

Originally Posted by danny zubot

Don't they all seem eager at first.

It's good that we'll have another place to purchase dry goods if needed.

I did notice wile I was there that he had retro fit T-5 reflectors in stock

Bodhi · #7 01-23-2010, 05:58 PM

Yeah I will never shop a Kootenay critters for saltwater I have had a few tanks in the past in Vancouver (where there are some amazing lfs) and I was thinking about setting up a tank again. The guy at petopia has told me many times that he could get stuff or was going to be bringing salt water in but nothing so far. As far as kootenay critters goes their customer service sucks and their prices are ridiculous, a customer had torn down their tank and returned/sold all of their livestock and equipment back to them. I have a tank, lights, heater, etc... and inquired about how much he would charge for the LR he had just obtained from his old customer, he told me 35 dollars a kilo! I know I'm not in Vancouver anymore but 16 bux a pound for poorly maintained algae covered rock you have to be kidding. Anyways thats my rant. I have talked to both managers at Total pet and they will be bringing salt water in for sure, it will probably be in the next six months. They do have t5 retro kits now and I was there yesterday and they had a couple of nice tank/stand drilled setups with t5 hoods (one corner bow and on 50/60 gal maybe?). I'm looking forward to either of these stores bringing salt water in because until then I can do nothing as I will never shop at Kootenay critters.