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#1
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+2 ![]() |
#2
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![]() I used FM and everybottle of bak that ordered was outdated and had the foul spoiled smell they manufacturer advised about. I went on the ultralith forum and was advised that the product was still good 6 months after the best before date on the bottle, the problem was that the bottles was sent past these dates. Hopefully the manufacturer has fixed these problems.
I tried for 6 months and eventually went with zeo because of the ability of getting fresher stock. I did like the ultralife and still use it. I think zeo is easier to obtain from LFS as well the only way to access the bac driven system here and in calgary is from online vendors. I was in Calgary on the weekend and Daniel at Wais does carry FM products but not the Bac system he carries the Zeo products for a Bac driven system. |
#3
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![]() One thing is for sure, NOTHING is sent from our dealers out of date. I can not comment much on the past as that is the past, but if you know how we operate, customer care is paramount and if we hear of out dated stock being sold we would address that immediatly like any responsible distributor.
Luckily now for the FM range the amount of dealers in canada is growing and we are taking on new dealers weekly, so i would like to think under us a fresh light has been cast on the great product, and we will do all we can to make sure accessibility and informity is kept to an optimum level. This is why we support all you guys so heavily on CANREEF as we know how important it is to look after the homegrown market. Rest assured if you have any questions concerns or anything else we are here to help so situations that may of happened before are only in the past. Onwards and upwards, now I will shut up ![]() But please keep track of my forum as I dont venture into the public domain of CANREEF hardly ever and that is where all updates and promos are done ![]() Last edited by Aqua-Digital; 10-09-2008 at 08:53 PM. |
#4
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![]() That is good that FM is trying to address the problem from the past.
I just wanted to share my experience with the product, I will continue to use Ultralife. I just find it hard to believe when i have heard this before from claude, meanwhile not replacing the products i purchased FM in the first place. Just my oppinion Buyer beware |
#5
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![]() Ok looks like my presence is set to stay
Any potential supply issues in the past are now 100% addressed and we are in full flow of building this excellent brand to where it should be and have been wholly encouraged by the huge support we have received thus far irrelevant of external pressures. Its the product and support that matters and the level of client care NOW provided. The range has a massive following in Europe and it is a shame up until now people have not really seen the true value this range now supported so strongly over here, has to offer for what ever reason. I am sorry but buyer beware is not justified at all, you are dealing with me no matter who you purchase FM from and I stand by my own strong solid reputation. Not one dealer is selling out of date stock, if they are then i need to know. if you receive out of date stock and can not get this addressed i am here to help as always. Please visit my forum you may get a better feel for the values I stand by and the support I give everyone. Buyer supported consistantly. I have a funny feeling the way this thread is going which is a shame for such a valid starting place. ![]() So to put back on track, email me and we will discuss your out of date products irrelvant of where when or who you purchased from. Here to help and support Last edited by Aqua-Digital; 10-09-2008 at 09:34 PM. |
#6
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Your responses have been great and demonstrate your dedication to your product. There will always be questions and negative comments, but they do not have to take control of a converstation.
__________________
Brad |
#7
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#8
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Agreed and well said Brad. I am enjoying reading this thread and the info its providing, by all parties, and do hope it stays on course.
__________________
Doug |