Awesome Service! Thanks to Mike and crew

Chaloupa · #1 08-21-2006, 06:00 AM

Was at Hidden Reef on Friday...excellent selection! But I have to say what AMAZING service! Mike is so nice! Very helpful, tons of information and just a great place! Chose a couple of fish Friday that were held for us, and then picked them up today. The service from every staff member was fantastic!

Thanks Hidden Reef!

Squiddy · #2 08-21-2006, 03:56 PM

I second that! I'm heading there for the first time this saturday but have been buying things from Mike over the phone and have been very impressed. Can't believe I only just found out about this place.

SeaHorse_Fanatic · #3 08-21-2006, 06:00 PM

Yeah,

For the Fraser Valley, Hidden Reef is The Reef shop. Have talked with & bought stuff from Mike & Dale & they are very knowledgable & helpful.

Anthony

PS. So how's the renovations going?

Jaws · #4 08-21-2006, 06:30 PM

Are they planning on setting up a website anytime soon for us out-of-towners?

niloc16 · #5 08-21-2006, 06:31 PM

they are, its in the process of being put together. its almost ready.

Squiddy · #6 08-21-2006, 07:39 PM

Great! I know it's a lot of work but it sure would be great to have it up to date with livestock! Maybe I should just move to the mainland...

mikeb · #7 08-22-2006, 05:07 AM

Thanks For All The Support.Mark Is Working Hard On The New Systems And As Usual I Keep Piling Up The Jobs On Him.He Is Putting Together Some Amazing Systems For Our Customers And With Dale Maintaining Them You Couldn't Get Two More Qualified And Dedicated Staff And Friends.All Of Our Staff Our Putting In More Than There Fair Share Of Hours And Kelly And I Sure Appreciate It.Our Website Is Almost Done I Can't Wait To Launch It.Thanks Again Mike

chwkreefer · #8 08-22-2006, 05:40 AM

It was a sad sad day for us in Chilliwack when Mike and Dale left for what would become a much greater venture for Mike in owning Hidden Reef.

Mike shows tremendous pride in his work, stock and his employees. . . It really shows. The employees there are all top notch and Marc and Dale are experts in their field. There is rarely a time where Mike is not smiling and that's while doing 5 things at once for 6 different customers all at the same time. He really does aim to please. Probably to a fault.

Mike, I know there are a lot of people who really appreciate your energy and enthusiasm for the reef hobby and what you have put together in your business has been so great for seeing the hobby expand in the Lower Mainland.

Animal House has never been the same.

What a bummer for us local Chilliwackians.

But Hidden Reef is definitely worth the trip out. My kids love your store and so do I. Great work Mike!

j83 · #9 08-22-2006, 07:02 AM

I will second/third/fourth that - it has been a while since I was there, but exceptional service when you do make the trip out there! Can't wait for the website!

Jay

crusty1 · #10 08-22-2006, 02:09 PM

I better get my 2cents in as well.

About a year ago Mike personally had delivered my new 180g up to my place in Willliams Lake (500km!!). That is just one circumstance that he has gone the extra mile(s) to have me as a satisfied customer.

Thanks Mike and Hidden Reef
Chris