Finding Garbage in Royal Nature Salt

[Snappy]

Originally Posted by Twinn

People like this **** me off. Brand new account and only one post. Guessing you own a store that does not sell Royal Nature. Jintaow

Agree 100%

[tparsons]

Thanks for the support Gregg!

As the North American Distributor for Royal Nature Salt I can stand behind the salt 100%. We use this salt in our facilities and most of the stores who sell this salt across Canada have switched over to using it for their coral systems as well.

I apologize for the inconvenience and problems.

I am sending this link to the manufacturer - Ron Harel - for his follow-up and quality control.

Please bring your salt back into Greg and he will replace your salt for another bucket or give you a refund, no hassels. I would prefer that you give the salt another chance, as I am as certain as Greg is that this is not a regular issue and that you will be VERY happy with the salt once you have a new bucket.

Please be sure that any products purchased through our supply chain have full customer support and we will never leave you stranded.

[fishoholic]

One other person on reef central found the same as you Wes, 4th post down http://www.reefcentral.com/forums/sh....php?t=1947927 overall people said they like the salt but.....

It's good that the company is willing to replace it, but I don't know if I would trust salt that people have found bits of plastic in. Very well might just be the odd bucket but I would not want to be the one who wound up with it.

[reefan]

Garbage aside how did the salt mix and what are the parameters? I use the salt myself and it is great stuff. A couple of pieces of shredded plastic will not get into your reef unless you are pouring the salt in directly. Again the big question is how did the salt mix and what are the parameters? If I found plastic or something in my salt bucket I would just let my retailer know so they can resolve the issue, not start a "drama" thread.

[fishoholic]

I believe it was more to create awareness then cause drama, and probably also to see if anyone else has had any issues.

[Gooly001]

Wow, it's sad to see that the drama continues. (drama being caused by snyde comments made by competing vendor) I was really hoping that when we left last time it would settle down. Now it appears that there's another victim that they are preying on. Fight on Greg, don't let them get to you.

Cheers,

Paul

[jorjef]

It's plastic... big deal. One of the supporting vendors has a shipment coming in next week and I'm not about to cancel my order due to a little hiccup in packaging.....Test the salt if it tests good no problem.. as far as "ya but this and ya but that!!" ya buts live in the woods.