Fragalot Unresolved Issue still ongoing

[lastlight]

bump.

Any updates on this?

[Nebthet]

Burc has refused to resolve the issue with me, despite going through the complaint system even with the Better Business Bureau who can only act as a mediator, but cannot make him do anything to resolve it.

He states that he has done everything he can to resolve things with me, while continually changing his story.

I am in the process of getting court papers together now.

[mechano]

Wow , interesting yet disturbing information about fragalot.ca. Sounds like he has stopped caring about his business

[ElGuappo]

Any updates????

[MartyB]

Here's a thread about a recent Fragalot group order in the Ottawa area if anyone is interested.

http://ovas.ca/index.php?topic=39635...;topicseen#new

[kien]

Nice..

You know, for a while there I was thinking that fragalot has gotten so much bad press and had hit rock bottom after being pulled from canreef that he had nowhere else to go but up. I was certain he'd learn his lesson and pull himself out of the ashes and become one of the best online vendors we'll ever see. Looks like I was wrong about him, again. I guess he won't be truly done until he's been pulled from every forum online.

[Nebthet]

Well after speaking with my council, we decided it would not be cost effective to bother the legal course, however I have heard a few things about Burc's business practices lately that have me curious to know if any one has been receiving any products from him within the last month.

I am not allowed to say what it was I heard, as I made a promise, but... when I heard it all I had to say is KARMA.

This guy really needs to change his business practices a lot. Many people are unhappy with him. Eventually that will bite you in the arse.

Since my very bad experience with him, I have purchased frags from other members on here of sps (6 for $100) and they all survived and are growing like crazy in my system. Of 3 $100+ purchases I made from Burc, only 3 frags ever survived. That is damn expensive survival rate when you think about it!!

People need to know and be aware of the business practices of the places they purchase from. My mistake was believing his own hype from his website and making the payments through paypal and not directly from my credit card.

My advise from other people is:
- Buy Local
- Look at the frags you are ACTUALLY purchasing.
- If you buy from another hobbyist, ask them to keep the frags in their system for a few weeks to a month prior to pick up to allow them to heal, as this will give them a better chance of surviving in your system.
-Ask for pictures of the actual frags.
- Pick up the purchase yourself. Check your local transportation authorities to see if they have a same day return trip special. If so, this usually is cheaper than the actual cost of shipping through UPS or FEDEX. When I got my frags in Toronto, this was the case. If you drive, don't be afraid to drive 3 hours to get your items. It is worth it in the long run to ensure the health of the corals yourself.

[JPotter]

What court papers are you processing besides small claims?

[Nebthet]

It would have to be small claims as the amount is under $10,000.

You get 5 or more people together where the amounts purchased are over a $1000 together then it makes it worth the court costs and time to go through the whole process.

[Tetrarch]

So what's the verdict here? I noticed the fragalot site seems to be down.