Ups burns me again

[Ryan]

Originally Posted by The Codfather

Ryan,
When the parcel sits in an unheated van for over 12 hrs, and ups does not call on arrival, i hardly see how this is our problem. Your statement is ignorant. We pay for shipping, they should do thier job.
Bob

Why would you ship in an unheated van? What do you think would happen? Once again its the buyers fault for even thinking that your parcel will last that long.

But what was the shipper thinking?? Why not put a couple 20 or 30 or 40 hour heat packs in there to keep it warm?

[scorpio73]

There was 2 20 hr heat pads ryan and the packing wasn t the issue ups shipping was and lost 2 shipment in spring and summer due to they dropped off at wrong house and lost the order another time so time of year really not an issue the shippment should have be delivered or i should have been contacted when it arrived at 12 hrs after shipped while it drove around for 12 more hrs in a van .
I have better luck in the winter due to caution people take alot of care in the packing ect have order as far as Ontario in the winter and have had no losses

[Ryan]

Originally Posted by scorpio73

There was 2 20 hr heat pads ryan and the packing wasn t the issue ups shipping was and lost 2 shipment in spring and summer due to they dropped off at wrong house and lost the order another time so time of year really not an issue the shippment should have be delivered or i should have been contacted when it arrived at 12 hrs after shipped while it drove around for 12 more hrs in a van .
I have better luck in the winter due to caution people take alot of care in the packing ect have order as far as Ontario in the winter and have had no losses

Hmm 12 hrs plus 12 more hours is 24 hours. Nope shoulda used 40 hr heat packs. Its a risk you take in the dead of winter. Next time fly them in heated cargo and you wouldnt need to whine and complain about how you got "burned".

[Snaz]

Moving ocean corals thousands of miles across land is unnatural enough, add the freezing temperatures of a Canadian Winter and well you cannot expect too much.

I think anyone ordering tropical specimens in the Winter must take some of the risk on themselves. Sorry if this angers but it is just the plain truth.

[urbanhellfire]

Originally Posted by Snaz

Moving ocean corals thousands of miles across land is unnatural enough, add the freezing temperatures of a Canadian Winter and well you cannot expect too much.

I think anyone ordering tropical specimens in the Winter must take some of the risk on themselves. Sorry if this angers but it is just the plain truth.

If a company states that they can get what ever you order to you with no D.O.A's ANY time of year (The only type of company I will order from. I have yet to see a company say they will not ship you corals in the winter time, there might be but I have not seen any) then thats the company Iam ordering from.

It looks like ups is at fault not the shipper or the customer. The order must have been insured? no? UPS should be on the hook not the shipper or end consumer ,now depending where you purchased the corals from you might have to pay for shipping but if it was ME I would let ups know they will be fitting this bill

Its funny to see the "Brave" people behind their keybord in their mom and dad basements typing away that it your fault for ordering in the winter time and you got what was coming to you for order in the winter months.

to each his own... i guess

Peace out.

.02 spent

[The Codfather]

Well said.

[Snaz]

Originally Posted by urbanhellfire

Its funny to see the "Brave" people behind their keybord in their mom and dad basements typing away that it your fault for ordering in the winter time and you got what was coming to you for order in the winter months.

to each his own... i guess

Peace out.

.02 spent

These are not light bulbs or toasters, these are LIVE tropical animals. Shipping them in the Canadian Winter will sometimes result in DOA. And the hobbiest HAS to take some of the responsibility for these deaths.

I am not some kid in a basement. I have shipped thousands of dangerous goods worth millions of dollars across North America. I know how shipping works. Planes get stuck on runways, need deicing before takeoff. Trucks get delayed in traffic, customs or borders. P and D trucks smash packages and ignore warning stickers.

The coordination and luck to move one 5lb box across the country is more than the average hobbyist clicking on pretty coral picture on a website can imagine. Take some responsibility for your hobby.

Yes if you purchase with an "Arrive Alive" guarantee you should expect another shipment or refund. That's the contract you agreed too. Just don't cry too loud if it does arrive dead when the destination is rural Alberta in February.

[urbanhellfire]

Originally Posted by Snaz

These are not light bulbs or toasters, these are LIVE tropical animals. Shipping them in the Canadian Winter will sometimes result in DOA. And the hobbiest HAS to take some of the responsibility for these deaths.

I am not some kid in a basement. I have shipped thousands of dangerous goods worth millions of dollars across North America. I know how shipping works. Planes get stuck on runways, need deicing before takeoff. Trucks get delayed in traffic, customs or borders. P and D trucks smash packages and ignore warning stickers.

The coordination and luck to move one 5lb box across the country is more than the average hobbyist clicking on pretty coral picture on a website can imagine. Take some responsibility for your hobby.

Yes if you purchase with an "Arrive Alive" guarantee you should expect another shipment or refund. That's the contract you agreed too. Just don't cry too loud if it does arrive dead when the destination is rural Alberta in February.

you do make some good points but FYI ST.Albert is not rural

and like you said When purchased from a company that has a " Arive Alive" guarantee it should do just that. Unless the website states " We will not ship during said months" I expect it to crawl out of the bag and glue its self to my reef.

"I am not some kid in a basement. I have shipped thousands of dangerous goods worth millions of dollars across North America."

That comment was not directed towards you and iam sorry you took insult and good for you on all that shipping.

I think this is getting a little off topic the poster had live product destroyed by the company delivering it. When stuff gets shipped it gets screwed with.

As long as there are companies offering "Arive Alive " Delivery it should arive alive. If they had a " It might get there and be alive maby?" motto I would skip that buisness.

I just dont give a rats a$$ what happens to my package along the way as long as it arives at my door step alive. Bottom line.

peace-out.