Rant about reviews

[24storm]

If someone was to post up a thread asking for peoples experiences with a company via PM would you respond to that person only if you had a negative experience or a positive one or both? Would you even respond?

Would it be okay to start thread that said PM me for my experience with XXXX vendor. Or is this a bad idea.

Keith

[skylord]

I would be one to respond either way. If I have a good experience I tell anyone I know who needs that service. If I have a bad experience I tell everyone even if they don't want to know or want to listen.

Scott

[christyf5]

I would imagine most people would respond either way. Usually people who have good experiences with stores are loyal to them and will tell anyone who will listen about how fabulous they are. Same goes for people with bad experiences.

Like Skylord for example

[Parker]

I would also be willing to respond via pm's whether it's good or bad.

[mark]

Depends on the the question. If it's "have you been ever ripped off by XX?" you'll get one set of answers, if it's "considering purchasing from YY, pls give feedback good or bad" you'll get other answers. It's also a heads up to XX and YY that people are watching and gives them the opportunity to PM the buyer to clarify issues that they think might be coming back to haunt them.

I'm just wondering about the rating forum on RC and how it's done. Some how I don't think they have a team of lawyers vetting every rating, is it they're not worried about lawsuits or is the threat overated. Thinking from my Judge Judy watching, if I give negative feedback and it was true I wouldn't have much to worry about, nor would Canreef.

Can see about staying away from vendor rating as just a matter of economics.

[Aquattro]

Originally Posted by mark

Thinking from my Judge Judy watching, if I give negative feedback and it was true I wouldn't have much to worry about, nor would Canreef.

If we were taken to court, even if we're in the right, it involves our time and money to defend ourselves. The owner of the board currently resides in Hong Kong and I can't see that he really wants to fly here to deal with something like that, or hire someone to do it on his behalf.
Thats the whole point here. It's just way easier to run a board without all that trouble. If a business screws people, it will go out of business eventually. We certainly don't need a public broadcast system for vendor alerts, and if someone really wants to complain, file with the BBB, and others can check with the BBB for reviews.
Now, another point, which does not apply to all cases, but many. Everyone on this board has already bought stuff for their tanks. If the place you bought from treated you well, be loyal to them. Don't worry about some new shop that is $2 cheaper, stay with who is good to you. There are plenty of comments on this board over the last 7 years touting how wonderful many of the regular sponsors are. You all gave them these comments, so stick with them.
I heard of one person who was blatantly warned about not shopping at one particular store. They took your money and didn't deliver. Well, this person tried anyway, becase, well, it looked like a deal. Hmm, well, it wasn't and they should have listened to their friend.

Stick with who's been good to you, and you don't need to post reviews.

[24storm]

Originally Posted by Aquattro

If we were taken to court, even if we're in the right, it involves our time and money to defend ourselves. The owner of the board currently resides in Hong Kong and I can't see that he really wants to fly here to deal with something like that, or hire someone to do it on his behalf.
Thats the whole point here. It's just way easier to run a board without all that trouble. If a business screws people, it will go out of business eventually. We certainly don't need a public broadcast system for vendor alerts, and if someone really wants to complain, file with the BBB, and others can check with the BBB for reviews.
Now, another point, which does not apply to all cases, but many. Everyone on this board has already bought stuff for their tanks. If the place you bought from treated you well, be loyal to them. Don't worry about some new shop that is $2 cheaper, stay with who is good to you. There are plenty of comments on this board over the last 7 years touting how wonderful many of the regular sponsors are. You all gave them these comments, so stick with them.
I heard of one person who was blatantly warned about not shopping at one particular store. They took your money and didn't deliver. Well, this person tried anyway, becase, well, it looked like a deal. Hmm, well, it wasn't and they should have listened to their friend.

Stick with who's been good to you, and you don't need to post reviews.

Thats easy to say when your not the one out the $1400.00 that i could have been warn about if people were allowed to inform others.

Keith

[Aquattro]

Originally Posted by 24storm

Thats easy to say when your not the one out the $1400.00 that i could have been warn about if people were allowed to inform others.

Keith

I'm sorry you're out money, but it is not the responsibility of Canreef to monitor vendor conduct. If you've been taken advantage of, I would pursue legal action through appropriate means.
This topic is something we've discussed at length for many years, and we've adopted a policy that works for us in running this board. It's not designed to assist anyone in stealing your money, it's just how we can manage the board long term with the least amount of trouble.

[24storm]

Originally Posted by Aquattro

I'm sorry you're out money, but it is not the responsibility of Canreef to monitor vendor conduct. If you've been taken advantage of, I would pursue legal action through appropriate means.
This topic is something we've discussed at length for many years, and we've adopted a policy that works for us in running this board. It's not designed to assist anyone in stealing your money, it's just how we can manage the board long term with the least amount of trouble.

Has anyone ever attempted legal action with a vendor? PM if you have any experience with this. Judging from the response to this thread i am not sure about Can Reefs policy working.

Keith

[mildcustom2]

Originally Posted by Aquattro

I'm sorry you're out money, but it is not the responsibility of Canreef to monitor vendor conduct. If you've been taken advantage of, I would pursue legal action through appropriate means.
This topic is something we've discussed at length for many years, and we've adopted a policy that works for us in running this board. It's not designed to assist anyone in stealing your money, it's just how we can manage the board long term with the least amount of trouble.

I'm sorry but I can't stay out of this now. Its your responsibility to ban any vendor from this forum that you know is not a good vendor, comitting criminal acts against canreefers (fraud, theft, etc.etc.). Do you not realize that you are also legally liable if you support a vendor that is comitting a criminal act against people on this forum and are aware of it. Perhaps if someone has a beef with a vendor you should send them a pm and listen to what they have to say. Sometimes people just want to vent and all they need is someone to care.

I realize that this post may cause me to loose my membership (I'll just sign in under a different name) but I need to voice my opinion.