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Old 09-21-2015, 04:18 AM
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Default Neptune Apex jr question

So I bought a neptune apex jr yesterday. Plugged it in and its just a blank blue screen on the display module... Does anyone know what the issue might be? Maybe a defective unit?
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Old 09-21-2015, 06:03 AM
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Quote:
Originally Posted by Skimmin View Post
So I bought a neptune apex jr yesterday. Plugged it in and its just a blank blue screen on the display module... Does anyone know what the issue might be? Maybe a defective unit?
are you able to access it from the web page?
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Old 09-21-2015, 01:50 PM
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At first I was. So I upgraded all I could. And now it says web page unavailable.... Also I should mention something on the apex seems to be clicking in approx 5 or 10 sec intervals. Status light is flashing green.
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Old 09-21-2015, 11:48 PM
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Quote:
Originally Posted by Skimmin View Post
At first I was. So I upgraded all I could. And now it says web page unavailable.... Also I should mention something on the apex seems to be clicking in approx 5 or 10 sec intervals. Status light is flashing green.
did you clear your cookies and update the web pages?
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Old 09-22-2015, 05:35 AM
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So the verdict is out. The actual apex module was defective. I tried my original display with a new module and it worked fine. returned it today and got a whole new unit.
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