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Old 08-31-2015, 08:34 PM
BobFish BobFish is offline
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Default Apex

Dam storm, took out my display, and can't connect to fission, contacted Apex support, they gave me some links, but they don't work either. Guess i have to go out and buy another display just to figure out what is going on....

Anyone got an extra display so i can check my network settings on my apex?
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Old 08-31-2015, 10:12 PM
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Same thing happened to me. Apex is getting on my nerves. I'm seriously considering switching systems, this is unacceptable (2nd time since purchase a few months ago).
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Old 08-31-2015, 10:22 PM
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After power outage I unplugged mine. Waited for power to be back on before I plugged mine back in.
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Old 09-01-2015, 12:00 AM
BobFish BobFish is offline
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checked my wireless adapter, it's fine, some how when display went down it messed with the settings, can't get into classic site either.
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Current Tank Info: 187 custom reef tank, Running ZeoVit with Vibe, Apex New Gen, Jebao DCS 12000 return pump, custom180 Euro-reef skimmer, running Mazzi venturi and mag 18pump, Lighting-2 60" XHO blue reefbrites , with 8x60" T-5, 2 Maxspect Gyre XF150,and 1Maxspect Gyre XF250 Generator with controller, 120 lbs of Tonga Branch rock, custom sump and manifold
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Old 09-01-2015, 12:22 AM
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Have you tried hooking it up with a cable instead of wireless?
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Old 09-01-2015, 01:30 AM
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Quote:
Originally Posted by davej View Post
Have you tried hooking it up with a cable instead of wireless?
Mine is on cable. Experiencing the exact same problem as OP describes.
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Old 09-01-2015, 02:21 AM
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I would see if you can connect direct, update the FW and load the latest boot loader.
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Old 09-01-2015, 02:57 AM
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Quote:
Originally Posted by Aquattro View Post
I would see if you can connect direct, update the FW and load the latest boot loader.
I've sent in a ticket, they gave me a resolution which didn't work at all, so I'm now awaiting their reply on the solution. May have to try your recommendation but I'll wait to see what they say first.

Nothing but trouble, this Apex.
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Old 09-01-2015, 02:28 PM
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you could still try connecting to it through a PC...if you use the Apex flash wizard it will find any Apex on the local network and then you could connect that way.
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Old 09-03-2015, 10:17 PM
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Wow, I sent a reply asking to set up the phone support session for Friday a couple days ago, since I could take time off work to stay home and deal with it. I never got a confirmation so I didn't call off work, only to just receive an email now saying "Oh I am sorry we missed your email." Now I have to rush home next week Thursday to deal with it. Unbelievable.

I know Apex is like the gold standard of aquarium controllers, but I'll never buy their products ever again. So disgusted.
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