Vendor Ratings Forum

[EmilyB]

How do you know vendors aren't reviewing other vendors....not that I think they would or anything....although a few are questionable...

[Aquattro]

Originally Posted by EmilyB

How do you know vendors aren't reviewing other vendors.....

We would expect that only people who have dealt with a store would rate it. I might look into random sampling, to verify that a vendor has dealt with a "rater"...

[cprowler]

I think this is the best way to do it. Is it perfect? Absolutely not but I think it the lesser of two evils.

A lot of people are shy and/or anti-confrontational especially other cultures and won’t participate if it is not anonymous. I know people that have been members on CR for years and years that have never posted and only became members just so they can PM and buy stuff from the buy & sell forums.

What was stopping people from vendettas and grudges in a PM? They are basically anonymous, only the person receiving them can see them not the vendors or anyone else. At least this way it is monitored to some extent.

If anything I would think this may be more accurate than starting a thread, “PM me with your experiences with vendor X”. A lot of people might not take the time to reply with positive or negative feedback.

IMO

[wickedfrags]

Kindly remove wickedfrags.com from this vendor rating forum until controls are in place to ensure people leaving comments are accountable for their comments.

Like some others, I have spent considerable time time trying to establish an online feedback system on canada.frags.org which I provide a link to in my signature attached to every post I make (you can click on it below...)

Individuals who leave any type of feedback on this system (either above or below the average feedback rating) can be traced back to their username, IP address and network card from the computer they used. I can then find out if they are in fact a customer or simply a loyal customer of another sponsor, again, should I see fit under the circumstances. Thanks.

[christyf5]

Originally Posted by wickedfrags.com

Kindly remove wickedfrags.com from this vendor rating forum until controls are in place to ensure people leaving comments are accountable for their comments.

Will do.

[wickedfrags]

Thanks!

Originally Posted by christyf5

Will do.

[Chaloupa]

I think it's great....I have to agree with Aquattro...I may not like the service I had with a vendor and I am not about to continue to hash it out in public with that vendor. I would hope that people would be honest, can't ask for more than that. I think for the mod's this is the easiest way (as they do have day jobs and LIVES other than Canreef) and does provide the members of Canreef with "something" to work from without dragging arguments into it.

And again, buyer beware....if you read the stats, post a thread asking people to PM you with personal experience with "such and such" vendor...you can't ask for more...it's more than we had a week ago!

Thanks to the Mods for putting something in place to help!

[christyf5]

Originally Posted by Chaloupa

I think for the mod's this is the easiest way (as they do have day jobs and LIVES other than Canreef)

What? We do?? Damn! I need to get one of those life thingys! *sigh*

[Brent F]

Originally Posted by wickedfrags.com

Kindly remove wickedfrags.com from this vendor rating forum until controls are in place to ensure people leaving comments are accountable for their comments.

Like some others, I have spent considerable time time trying to establish an online feedback system on canada.frags.org which I provide a link to in my signature attached to every post I make (you can click on it below...)

Individuals who leave any type of feedback on this system (either above or below the average feedback rating) can be traced back to their username, IP address and network card from the computer they used. I can then find out if they are in fact a customer or simply a loyal customer of another sponsor, again, should I see fit under the circumstances. Thanks.

Dave,

Since you don't want feedback posted on this site I have removed all posts where I previously commented on frags I purchased from you from this site.

[Zoaelite]

Originally Posted by Brent F

Dave,

Since you don't want feedback posted on this site I have removed all posts where I previously commented on frags I purchased from you from this site.

Have to agree, although I completely respect wickedfrags decision to pull out from our Canreef rating scale I believe that as a vendor you should have nothing to hide. If everyone on canadafrags.ca is raving that you provide excellent service then it should be the same here on canreef. I personally have made the decision to not purchase product from vendors on the site that choose not to have there services rated. When it comes down to the bottom line, if you practice good business etiquette and make sure your customers are happy then you have nothing to worry about. Yes vendors should be stopped from posting on other vendors and yes the votes should be monitored (This is canreef though and the mods do an amazing job of it!) but to say that no one can rate you because you believe you always provide 100% customer service is absolutely ridiculous!