Canadian Reef Octopus Distributor

[SoloSK71]

I know this does not help you but the US distributor is nothing short of amazing, I left them a message on the 23rd of December with a technical question, figuring I would get a response in the New Year and got a phone call on the 24th where they walked me through resolving the issue.

Maybe give them a call, just a wild idea?

Charles

[rockworm]

Originally Posted by SoloSK71

I know this does not help you but the US distributor is nothing short of amazing, I left them a message on the 23rd of December with a technical question, figuring I would get a response in the New Year and got a phone call on the 24th where they walked me through resolving the issue.

Maybe give them a call, just a wild idea?

Charles

I have been looking at US sites because I cannot wait much longer. The current exchange rate really bumps the price up and makes it uncompetitive on a price basis with the Canadian prices. I am ****ed at the Canadian distributor because I may be forced to go to the US to get an appropriate skimmer. Unfortunately it will significantly increase my cost because of exchange rates. So much for customer service. 😝