New website is really bad.

[SeaHorse_Fanatic]

Jeff,

It's really great to see someone in retail who takes the time and effort to specifically try to address concerns expressed by members and customers in this way. Good job and keep up the good work.

Anthony

[The Guy]

Originally Posted by SeaHorse_Fanatic

Jeff,

It's really great to see someone in retail who takes the time and effort to specifically try to address concerns expressed by members and customers in this way. Good job and keep up the good work.

Anthony

Totally agree with you Anthony, it sometimes takes time to tweak everything to make it work to the optimum.
It's sort of like a new skimmer, you don't just throw it in your sump and turn it on and have it perfect right from the get go. It can take some time to dial it in just right.
With positive feed back Jeff will address the problems.
I actually like the new site and when the adjustments are made I'm sure it will be great.
Thanks Jeff for your efforts

[jlaquatics]

Thanks a lot guys.

This dose of support really hit the spot.

Jeff

[Aquattro]

Jeff, can we get the color changed to more of an aquamarine? The blue isn't doing if for me. Thanks.

[George]

Maybe it's too late now, but there is a thing called "beta" in the software/web development world where you basically release your software to a small, controlled group to test the reaction and flushing out the bugs.
For future reference.

[skp]

Originally Posted by George

Maybe it's too late now, but there is a thing called "beta" in the software/web development world where you basically release your software to a small, controlled group to test the reaction and flushing out the bugs.
For future reference.

I think that beta testing has its place but not in this situation. The entire premise of a website is to attain a presence on the web to reach a very high upper limit of users with one scalable application. If the goal is to debug actual errors in functionality, such as a system crash when trying to add to a wishlist, then that should be handled internally by User Acceptance Testing. If you're trying to tailor the application based on user feedback aka 'opinions' then it isn't feasible to do so for a website (since you're trying to go 'viral'). It becomes really expensive very quickly if you're trying to make every potential user on the world wide web (or even just Canada) happy. And believe me, everyone has a different opinion on what they dislike.

Personally, if I'm just looking for info and I come across a frustrating website then I just go somewhere else. If I'm trying to purchase a service or product from a known vendor and their website is frustrating then I just call or email.

resources: Programmer/analyst for the last 15 years.

I see that Jeff is glued to that computer behind the cash register way too much and I don't thing he's just browsing the web looking at pictures of corals and fish.

Thanks for all the hard work Jeff.

[Coasting]

Among all the other things that are driving me nuts about this new site that everyone has all ready mentioned like reef save and difficulty to keep levels for livestock and coral (And I do terrible when the sites I like change)... I don't notice a filter for brand...? (I apologize if that has been mentioned all ready)

I used to really like how I could go onto your old side, select fish food, and go right into the section and only see Omega One food.
Perhaps on the left there where for example I can sort by type of food, you can also allow a filter for brand? Like how Walmart or Petsmarts websites have 100 different things you can choose to filter by and list each brand, price, type, etc...
I used to do this for numerous items on there and loved how I could click one of the options on the main page and only see a certain type of that item.

And perhaps it's just me and the settings I use but when you use the side menu there and hover dry goods, then have to choose between Supplies or equipment (I liked how the old one showed all the options all the time, I was never sure if 1 item was classed as 1 or the other haha) But in particular for the "equipment" category, my screen isn't big enough to show all the options with out scrolling down, then I loose the whole menu, and if I scroll down enough to show where the bottom "wavemakers" would appear, I can no longer see the top where I first hovered "dry goods" or equipment" and then I loose my menu and have to scroll up and re-hover. I don't keep my display settings at the smallest option, but their also not at the largest.

Gave up on trying to use it on my phone.

I do love how "New and Noteworthy" still remained a nice easy button/page to locate.
And your hours are still shown on every page so their way easier to access then more websites as you're trying to figure out what section they've hidden their address and hours under.