UPS SUCKS

[blackradon]

Talk to a real person, what was the only saving grace. Thankfully the acans are looking pretty good thus far so I am happy about that. If i wasnt able to talk to someone about updates, I would have been extremely upset.

When I picked up the package, they were really nice and said they were extremely sorry for the mix up. I would use them again it was just ****ty it happened for my first time using them for coral... I was pretty nervous/upset yesterday but all good now!

Originally Posted by Myka

FedEx is my go-to courier company. At least there is a real person on the end of the customer service phone number. UPS doesn't even have a phone number to call - I found that out when I waited home for an afternoon on a new laptop that didn't show up until the next day. I wasn't around the next day, and they needed a signature. It was quite the run around.

On the other hand, if the package was due at noon you should be able to get your shipping refunded (if you paid for it).