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#1
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![]() They replace the screen for free on my mitras because one is dimmer than the other.
And that's good customer care.
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150DD mix reef with 90 gal sump and 40gal frag tank purple tang, sohal tang, yellow eye kole tang, fairy wrasse. cleaner wrasse, leopard wrasse, and misc fish. GHL Mitras 6200HV X 2, MP40 X 2, MP60 X 1, tunze 6095 X 2, Vertex RX6 calcium reactor, Bubble King SM250, Aquamaxx bio pellets reactor, Profilux 3 |
#2
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![]() Thanks for the reply, my unit must be within that batch run as the pixels were missing from the get go. But I could work with it. My a/c adaptor connector in the back of the unit is also finicky as I have to play with it for it to power on.
I'm just saying that for such an expensive unit, I figured it would have been nicer. It worked great when the power stayed on and I could read the screen. My unit is well over 2 years old. How can I tell the age of the unit without having to dig for a receipt? thank you for the reply, didn't mean to come off rude. Just disappointed I have to hand dose every night. -dan |
#3
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![]() Would be interested in knowing as well as i bought a used unit and the screen has missing pixels how much are new screens?
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Redsea Reefer 170, ecotech radion xr30w pro g3, 2 mp10w, reef octopus 110sss, neptune apex, running aquaforest probiotic system. |
#4
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![]() The missing pixels didn't really bother me, but now that it's not legible is a PITA. Having a replacement ready for when the rest of pixel go is not a bad idea at all.
-dan |
#5
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![]() The missing pixels didn't really bother me, but now that it's not legible is a PITA. Having a replacement ready for when the rest of pixel go is not a bad idea at all.
-dan |
#6
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![]() Quote:
![]() Please reply from now on so we can help you correctly to info@ghlna.com. that goes for all warranty cases. thanks guys. Last edited by Aqua-Digital; 06-13-2014 at 08:23 PM. |
#7
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![]() Quote:
EVERY unit has a birth stamp on its under carriage a green round label, this shows the month and year of manufacturer. But importantly as far as I can tell we have had no direct communication with you to rectify your issues other than public posts here ![]() ![]() Last edited by Aqua-Digital; 06-13-2014 at 08:22 PM. |