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#1
03-01-2014, 07:10 PM
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Okay so just to be clear about what I've done.
I have connected my apex to the modem directly now. I have port forwarded the ports I need. I have checked that the ports forwarding is working, which it is. I can access the Web page and Android app if I'm connected to the local network the apex is on. The problem of not being able to access the apex Web page or app still occurs when I'm outside of my network, either using wifi of using the data connection on my smartphone or tablet. I called apex and they tried to help, but ended up none of there suggestion worked. They ended up recommending I switch service providers. 
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#3
03-01-2014, 07:39 PM
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Quote:
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#5
03-01-2014, 07:46 PM
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__________________
Brad
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#6
03-01-2014, 08:04 PM
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Kinda weird that it had no response
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#7
03-01-2014, 07:41 PM
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What port have you forwarded? Have you tried a different one?
If the second router was just to extend the wireless signal then there was no reason to use it as a router. In almost every consumer router available you can turn off the routing and the dhcp and simply use it as a switch/wireless AP. What telus device have you connected it to? More information will make it easier to help you. It is will known that telus blocks common ports for security reasons so you can't use the default port. Why would you need to split the ethernet cable? You say the telus router only has two outputs, I have never seen one with less than four. Sometimes you call it a router, sometimes you call it a modem. Telus has used both configurations and both are different animals. If I am going to be able to help I need you to be very clear.
__________________
72g bowfront, t5. 29g JBJ nano cube, ATI 26HD. Livestock: clown fish, chromis, coral beauty. Corals: Toadstool, maze brain, candy cane, mushrooms (purple & green hairy), button polyps, green zoas, GSP.
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#8
03-01-2014, 07:58 PM
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Sorry I wasn't clear on what I was doing with the second router. I currently have the dhcp off and it is running as a range extender using wireless repeating. By router I meant to say router/modem combo. Ive got a new telus router/modem being installed on monday (actiontec v1000h). Currently I have an actiontec VDSL2 which was installed just before christmas. It looks like it could have the ability to plug up to 4 ethernet cables into it, however 2 of them have plastic covers over the hole where the ports would be.
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#9
03-01-2014, 08:07 PM
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Telus carries two actiontech routers, v1000h and v2000h. Both are VDSL2 devices. There should be a sticker that would give the exact model number of the one you have. Why are you having a new one installed Monday?
The ports on the back should all be labled. Typically you see a WAN port, four LAN ports, a coax hpna connection and one or two DSL connections that fit phone cords, not ethernet. If you have the v2000h then it may be more complicated as that is actually used for two seperate DSL signals bonded together. If the address you posted is still current then the only relevent port I see open is 5431.
__________________
72g bowfront, t5. 29g JBJ nano cube, ATI 26HD. Livestock: clown fish, chromis, coral beauty. Corals: Toadstool, maze brain, candy cane, mushrooms (purple & green hairy), button polyps, green zoas, GSP.
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#10
03-01-2014, 08:09 PM
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You could log in to your telus router and it should give you your current public IP on the main page. You could also paste a screen shot of your port forwarding setup, blur out the port number if you wish.
__________________
72g bowfront, t5. 29g JBJ nano cube, ATI 26HD. Livestock: clown fish, chromis, coral beauty. Corals: Toadstool, maze brain, candy cane, mushrooms (purple & green hairy), button polyps, green zoas, GSP.
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