Miracle Aquariums constipation

[Basile]

Originally Posted by reefwars

hi basil

send me what you want to get and i can price it out for you , it would be my pleasure

send it to denny@conceptaquariums.ca and youll have a reply very quickly , a second opinion cant hurt right


cheers

denny

concept aquariums

Ok its sent, no at this point, lol it can't hurt.I'm pretty sure your pricing will be as good as their's, the shipping to Ottawa however might be higher. But it wasn't their pricing but attitude. I was ready to pay and because i had hired someone to take care of my tanks for me, they wanted him to do the payment, not me, they didn't want to talk to me, i'm the client and i had some questions regarding waranty, shipping dates, how to care for the starfire glass etc..... these people are not getting my credit card number......plus i'll have my living room tank soon i want to do, dahhh.

[Basile]

Some one asked me in a private message what happened there it is;


I'm redoing my condo so i'm really busy so i asked a guy who's better than me in plumbing to set up the system for me a to deal with the set up, but this was started at the end of june. And this Dreck guy who seem to be the only guy to be in charge( they say he's Miracle Aquarium) never returns phone calls in time and always has an excuse. Then HE MADE a mistake in the odering , so i called since it was time to pay half at the beggining like they're asking us to do. Thats ok, but because i wasn't the guy who i've hired to set up my tank, he didn't want to deal with me....I had my credit card in hand ready to pay which i told him that...still acting like an *** hole he treated me like **** and send me back of the bus. I can just imagine the after sales services or during the build . I also wanted some precisions on the maintenance of starfire glass, the waranty but none of those subjects came about because i was grilled for not behing at my place..... How's that. I'm the customer, i also had another living room project in mind but it certainly wont be with them. I had my credit card in my hand monday morning ready to pay and i was told he was not availble, and when i get him wednesday he treats me like ****, no way he's getting my money.

[Basile]

Well i'm a Concept Aquariums Customer as of now. The whole thing took less than an hour friday, i just took the day off yesterday to go fishing and today i've send them my answer. This my very simple plan. i hate overplumbing

The Reef 150 G starfire glass





The 75g starfire display refugium





The room configuration, the refugium dumps by gravity into the Reef

[blennie]

welcome to the club

[Basile]

Originally Posted by blennie

welcome to the club

Thanks.

[Trevor W]

Good choice! Concept is second to none in tank building and I have been very please with my tank and sump built by concept.

[blennie]

the customer service from Denny and concept is first rate. I built a stand for my new tank and after it flew across my garage I decided I should get a steel professionally built stand. Called Denny they are building me a stand rush order so the stand and tank can ship out together saving me some $$.
Very happy I chose them

I am a mechanic not a carpenter