CanadaCorals.com Introduction

[DAVE]

Originally Posted by xenon

The customer should not be responsible for anything that is out of their control. The only time we will refuse liability is if the customer is not home to receive the package.

I will give UPS a call and see what my options are. The shipping page will be updated once I get the details.

Whats the story on this?

Also, why would the customer have to ship back dead frags at there expense? Why wouldn't a photo suffice? Buy forcing the customer to send back a dead frag and giving a store credit for there shipping is just forcing a customer to buy more stock from you.

I can understand you don't want to be taken for, but you can easily identify if its your frags you shipped out in a photo.

Just something to think about.

[xenon]

Originally Posted by Hydrologist

Whats the story on this?

Also, why would the customer have to ship back dead frags at there expense? Why wouldn't a photo suffice? Buy forcing the customer to send back a dead frag and giving a store credit for there shipping is just forcing a customer to buy more stock from you.

I can understand you don't want to be taken for, but you can easily identify if its your frags you shipped out in a photo.

Just something to think about.

You are absolutely correct. We will be changing that policy because we take a picture of the order just before be bag it up for shipping. A picture of the dead frags is all we need so I will edit that on our website right now.

Originally Posted by aqua80

how many radions and what are the full dimensions of your tank ?

We have 1 radion for every foot of tank. our Sps system is 8ft long x 18 wide x 20" tall.

[Jordon]

Just wanted to say I got my dry goods order today and it arrived faster than expected! Thanks for the great service and candy too

Will definitely order some corals once my tank is wet! A+

[xenon]

Originally Posted by JDH

Just wanted to say I got my dry goods order today and it arrived faster than expected! Thanks for the great service and candy too

Will definitely order some corals once my tank is wet! A+

You are so welcome!