New SPS Frags For Sale

[Samw]

Could you not have told me ahead of time before you decided what was best for me and let me pick replacements instead? So I should be happy with what I got? Seriously? You still have the parent colonies of what I ordered and you could have just made clippings from them and sent those to me. I'm not complaining at your attempt to make things right. Its not like I asked for a total refund.

I'd like to hear from others in this group order.

Originally Posted by devin99

Do you really think that is all I lost was clippings from my colonies. Lets look at this for a moment.

Shipping $76 first time refunded
Styrofoam box, shipping bags, cardboard box - $25 Not refunded
Heat pack - $7.50 not refunded
20min drive to UPS depot both ways - $xx not refunded
hours on the phone with UPS to figure out what has happened and get the shipping refund
$100's worth of coral that could have been sold locally lost

So yes shipping was refunded, everything else a total loss, I was out of pocket reshipping a new shipment to everyone and you complain because I attempted to make things right?