Warning to Profilux Users

[Aqua-Digital]

Hi

Please email us and we will happily reply to all your questions and concerns.

sales@aqua-digital.com

If you wish to continue your thread on by publishing our reply I am happy for you to do so.

[Slick Fork]

I'm also very curious regarding the sensor and the official word on replacing it. Replacing one that's been subject to a salt water environment for a few years seems pretty reasonable. Having one degrade (maybe decompose is a better word) does not seem reasonable. I have a telephone in my office that is 20 years old, has moved from one end of the country to the other, and was made in China. Works like brand new. If a cheap chinese produced telephone can last through 20 years of abuse, I can't see the reason a simple float switch that's touted as being made of super high quality german parts should degrade in a plastic bag.

If degradation is the case, then GHL absolutely needs to put an easily readable date stamp on the retail packaging so that as a customer when I am buying one I know that it came out of the factory on X date and I can reasonably expect Y amount of time.

FWIW my float sensor sat in the bag in my basement for 3 years before I got around to installing it. Has worked fine now for two years in operation.

It's also very curious that they are moving this out of the public light and insisting on clarifying these things via email only. Given the attention this thread has received, I would've guessed keeping everything out in the public so there's no confusion to be a much better move for PR reasons as well. Refusing to definitively answer some pretty general questions in this thread just doesn't look good.

[sphelps]

So everyone following is aware I have taken the advice of Profilux staff to conduct further discussion regarding these issues through email. This will allow them to respond more effectively and directly to the actual questions rather than trying to run damage support from comments made from other members. Once I have gotten all the answers to these questions and feel the responses are adequate in explanation I will post results.

Until then I suggest you simply be aware of the issues I've outlined and consider the solution I previously posted.

[apexifd]

Now.. I have a question.

How about the Profilux optical switch??? Is there any sort of issue I should know about with the optical sensors??