Radion - Green Light

[dave_C]

Originally Posted by Zoaelite

I'm happy to see I'm not the only one, unfortunately my problem is a little more severe than both of yours. Instead of green I have the unit reset with the full spectrum @ about 80% intensity.

Sent it off, 10 days of darkness and I get it back with the EXACT same problem. Now the coral that has seen a dramatic lack of light is being exposed to light 24/7 and I leave for Jamaica in 2 days.

I have a feeling today is going to be one of those scream at everyone kind of days , wish me luck!!

is this the one from oceans creations?

if it is bring it back to me and i will exchange it for you, when i had it here it worked fine but only had it on for an hour

it might have to be one of my demo's units until you get back from your trip, but i will replace it with a new one once i have stock next week


thanks dave

[Seriak]

Originally Posted by dave@conceptaquatics

is this the one from oceans creations?

if it is bring it back to me and i will exchange it for you, when i had it here it worked fine but only had it on for an hour

it might have to be one of my demo's units until you get back from your trip, but i will replace it with a new one once i have stock next week


thanks dave

And that is why I buy from Dave.

[dave_C]

Originally Posted by Seriak

And that is why I buy from Dave.

yes i will exchange yours too if needed

[Seriak]

Originally Posted by dave@conceptaquatics

yes i will exchange yours too if needed

Lol no I am sure mine is a software issue and not hardware. At least that is what I pray to god it is before I go to bed every night.

[Zoaelite]

Originally Posted by dave@conceptaquatics

is this the one from oceans creations?

if it is bring it back to me and i will exchange it for you, when i had it here it worked fine but only had it on for an hour

it might have to be one of my demo's units until you get back from your trip, but i will replace it with a new one once i have stock next week


thanks dave

I'm not sure why I haven't dealt with you in the past Dave but this has to be the best examples of service I have ever seen. Thank you for taking such an enormous weight off my shoulders, I will shoot you a PM shortly to get this figured out.

[Coralgurl]

Originally Posted by Zoaelite

I'm not sure why I haven't dealt with you in the past Dave but this has to be the best examples of service I have ever seen. Thank you for taking such an enormous weight off my shoulders, I will shoot you a PM shortly to get this figured out.

+150 - Dave's service is top notch, this is above and beyond what anyone could expect!!

[jorjef]

This is like an unveiling of a new super hero.... And I'm being very serious... Go DAVE and Concept Aquatics!!

[dave_C]

Originally Posted by jorjef

This is like an unveiling of a new super hero.... And I'm being very serious... Go DAVE and Concept Aquatics!!

lol not really, this is what i always wanted as a hobbyist, I use to hate spending big bucks on premium equipment and than having to wait for it to get fix if any thing was to go wrong with it. i feel if you as a customer stepped up to buying premium equipment than you should get benefits in doing so, that's why we keep some loaners at the store to lend out



thanks Dave

[jorjef]

Originally Posted by dave@conceptaquatics

lol not really, this is what i always wanted as a hobbyist, I use to hate spending big bucks on premium equipment and than having to wait for it to get fix if any thing was to go wrong with it. i feel if you as a customer stepped up to buying premium equipment than you should get benefits in doing so, that's why we keep some loaners at the store to lend out



thanks Dave

Concept Aquatics, Regina branch... has a nice ring to it!! We REALLY, REALLY REALLY need a store here...

Oh and I need a new tank....Just have no idea how I would get it to Regina.... .

[Seriak]

I received a response from ecotech and they are aware of the problem and they gave me a couple profiles to try until they get a more permanent fix.

This fixes the green light issue and the turning on randomly.