Are you serious?!?

[Aquattro]

Originally Posted by BigAl07

If you don't get it resolved you might want to look into a more robust controller ie GHL ProfiLux.

Based on what? IMO the Apex is every bit as "robust" as the Profilux at a lot less money.
Support is awesome, Kurt gets right back to you, lots of documentation and very few issues reported on RC. Mine's been rock solid every day I've used it. Easy to setup and easy to use, very useful access over my phone.