Outraged!!!

[wickedfrags]

considering how easy it is to get CITES permits, had to believe it is worth the risk...greedy

[MarkoD]

Now I know why he was so grumpy when I contacted him in regards to having something covered under warranty. He gave me the worst customer service I've ever experienced and didn't help me at all.

[fishoholic]

Originally Posted by MarkoD

Now I know why he was so grumpy when I contacted him in regards to having something covered under warranty. He gave me the worst customer service I've ever experienced and didn't help me at all.

I know what you mean. I had pump issues and he was being very vague and unhelpful which surprised me because a couple of years ago he gave great customer service. However I now understand why.

[Myka]

I had no idea that this was still ongoing. I knew about it in 2007 when he was charged, but never heard anything afterwards so I actually thought the charges were dropped. I can't believe it took so long to get a conviction.

Grizz...I'm also glaring at my two SWC skimmers now. Too bad I can't afford to replace them right now or I would smash them. If anyone wants to donate to replace my SWC 180 cone I will happily smash it. Maybe Mike could help me get an AK to shoot it with! Oh, or maybe a bazooka! BOY would that be fun!

[Leah]

Okay he did what he did. But if he was selling the stuff for a bit cheaper, I wonder how many of us would have bought it and happily put it in our tanks.

[jtbadco]

I am all about good deals in what can be a pricey hobby,....but I would never knowingly buy from someone like him.

[jorjef]

Originally Posted by Leah

Okay he did what he did. But if he was selling the stuff for a bit cheaper, I wonder how many of us would have bought it and happily put it in our tanks.

Probably almost every single one of us! Knowing it was obtained illegally would drop a few out...If all he needed was a permit what would the advantage be to him not to get one? are they overly expensive? would he be not allowed to import as much? just curious because I have no idea what would have driven him to take such a risk?

I hate to say it but again we all sit here as "holier than thou" and condemn him as we sit and admire our pretty tanks. If it was as simple as "paying" the government for a permit this guy is guilty of being an idiot BUT we would have been enjoying the rock as we speak if he did. But no he didn't go through the proper channels and now the sentence of this forum would be to stone him, drive him out of business, black list his name and products and feel much better for it.. as we walk back to have another look at our pretty little tanks....

[mark]

I can understand being offended with what he's done, smashing anything with SWC on the side a bit much.

[Myka]

Originally Posted by mark

I can understand being offended with what he's done, smashing anything with SWC on the side a bit much.

Why? It's not likely there is going to be any customer service or warranty on them anymore.

[Parker]

Smashing what he's already received payment for (and what you paid for) proves nothing. You're just wasting your own money. I guess if it makes you feel better, but I've never felt great after throwing several hundred dollars in the trash can for no good reason.