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Old 09-26-2011, 06:51 PM
unclesalty unclesalty is offline
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Quote:
Originally Posted by sphelps View Post

Is someone hearing voices?
Lying voices that say brand new Radion fixtures have no warranty because they were not bought in Canada
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Old 09-26-2011, 06:55 PM
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parkinsn parkinsn is offline
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There is some confliting storys here. Maybe they can give you an email with the serial numbers of your fixtures that says they will warrenty them. Once they have your #'s and are shipping of course. Im sure it would put all the issues to rest.

Good luck with the sale.
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Old 09-26-2011, 06:58 PM
unclesalty unclesalty is offline
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I have already talked to Ecotech myself so case closed!
Anyone with any kind of doubt call customer service and ask for John
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Old 09-26-2011, 07:08 PM
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Quote:
Originally Posted by unclesalty View Post
Lying voices that say brand new Radion fixtures have no warranty because they were not bought in Canada
Ecotech is a very reputable company. I doubt there will be a warranty issue no matter where it was purchased from. Sounds like somebody is trying to feed you a line of BS.
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Old 09-26-2011, 07:12 PM
unclesalty unclesalty is offline
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Originally Posted by medhatreefguy View Post
Ecotech is a very reputable company. I doubt there will be a warranty issue no matter where it was purchased from. Sounds like somebody is trying to feed you a line of BS.
"Ecotech believe in customer service" I was told by Ecotech themselves!
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Old 09-26-2011, 07:27 PM
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Originally Posted by unclesalty View Post
"Ecotech believe in customer service" I was told by Ecotech themselves!
I just read the "other" thread. So this person is saying if I buy a fixture from someone (private person) that is still under warranty, I don't get to use the warranty. That's utterly ridiculous, I have never heard of such a thing! Those are some pretty big claims to make, all in the name of trying force everyone to buy from him. He's really sticking his neck out by speaking for Ecotech, for his sake I sure hope he's right. I wanted to post in the thread but apparently it's closed. You shouldn't have to put up with this crap just because you want to sell something!
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  #7  
Old 09-26-2011, 07:32 PM
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Quote:
Originally Posted by medhatreefguy View Post
So this person is saying if I buy a fixture from someone (private person) that is still under warranty, I don't get to use the warranty. That's utterly ridiculous, I have never heard of such a thing!
Actually, this is exceedingly common. If you look at the terms and conditions on any warranty, the agreement is that the warranty is non-transferable and only covers the product so long as it's the original purchaser purchasing from a retail outlet.

There's probably a host of reasons for it, but it's common.

Ninja edit: But this doesn't seem to be the case here and Ecotech is promising the warranties on the four units being sold then I'd imagine that the warranties will be valid.
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Old 09-26-2011, 07:33 PM
clowny clowny is offline
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I was also following that thread as I was looking into purchasing 2 Vortech pumps from BRS (in America) but according to the closed thread I would be recieving no warranty, for a brand new product at a cheaper rate. Of course I would be ordering other stuff, but i will now be waiting for confirmation.
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Old 09-26-2011, 07:37 PM
unclesalty unclesalty is offline
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Quote:
Originally Posted by clowny View Post
I was also following that thread as I was looking into purchasing 2 Vortech pumps from BRS (in America) but according to the closed thread I would be recieving no warranty, for a brand new product at a cheaper rate. Of course I would be ordering other stuff, but i will now be waiting for confirmation.


I bought 2 mp40's from the US I get full warranty on them- guaranteed or I would of bought Tunze!
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Old 09-26-2011, 07:40 PM
unclesalty unclesalty is offline
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Quote:
Originally Posted by clowny View Post
I was also following that thread as I was looking into purchasing 2 Vortech pumps from BRS (in America) but according to the closed thread I would be recieving no warranty, for a brand new product at a cheaper rate. Of course I would be ordering other stuff, but i will now be waiting for confirmation.
Call John at customer serice at Ecotech and ask him about warranty buying from BRS!
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