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  #1  
Old 09-10-2011, 11:09 PM
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Quote:
Originally Posted by kien View Post
I'm really curious as to what store sold you a tank with bad siliconing, incorrect densions AND a misplaced overflow tho. No need to drop names here a PM will do :-)
More importantly, who built the tank? The store or a tank builder?
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Old 09-10-2011, 11:25 PM
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If I would have to guess I would say it was Bow Valley just from what you have described what happened & other people's experiences.
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Old 09-10-2011, 11:41 PM
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If you paid with a credit card contact the card issuer and explain the situation and request a refund. Most card companies will help you out with merchant fraud. They are not providing the goods as purchased by prepayment. And to expect you to pay $20 a day for storage is outrageous!
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Old 09-10-2011, 11:42 PM
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I would get in touch with the better business bureau also.
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Old 09-11-2011, 12:08 AM
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Quote:
Originally Posted by Robw View Post
If you paid with a credit card contact the card issuer and explain the situation and request a refund. Most card companies will help you out with merchant fraud. They are not providing the goods as purchased by prepayment. And to expect you to pay $20 a day for storage is outrageous!
This is what I would do.....
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Old 09-11-2011, 12:46 AM
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Quote:
Originally Posted by The Grizz View Post
If I would have to guess I would say it was Bow Valley just from what you have described what happened & other people's experiences.
Isn't it funny how we think the same things just from little snippets! I read this as soon as it was posted and thought good old BV in action again you should name and shame so we all know who you ar talking about here to by the way.
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  #7  
Old 09-11-2011, 02:40 AM
Ryan-b Ryan-b is offline
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I'm not sure if BV has changed a lot in the last couple months but I bought an 150g from Mitch a couple months ago and he had it ready in a week, and exactly how i wanted it. I would deal with him again in a heart beat.
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  #8  
Old 09-11-2011, 05:25 AM
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Hi Mycat99

I'm sorry to hear about your tank. Is there any chance that it's fixable? Overflows can usually be cut off and perhaps a new one installed in its place.

We might be able to work a deal to fix it for you. It's obviously a real disappointment for you now and that's not really s great way to start a new tank build.

Just a thought.

- Brad
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  #9  
Old 09-11-2011, 06:31 AM
mycat99 mycat99 is offline
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my wife saw the add on kigigi from bow .the strange thing was tank was not at store .we had to go to sw calgary and get it from garage. tank was a gift and my wife doesn't know it was wrong .talked to a friend who says he can drill and patch holes for me
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  #10  
Old 09-11-2011, 06:38 AM
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Call me a redneck and good for you for keeping your cool. I myself at the time would have snapped and gave him the ole boney five to the snotbox. Hopefully it can be altered to your likings.
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