Hot Tub

ponokareefer · #1 03-22-2011, 01:16 AM

So I went to Red Deer/Sylvan on Friday to check out all the hot tub places. Arctic Spa did seem to have the best built tub, but the salesman seemed more interested in bashing his competition than selling me a hot tub. I guess he must have realized that I wasn't going to spend 10K+ on a hot tub, so might as well bash his competition as much as he could.

The dealer in Sylvan only had one Sun Ray Spa in, so I decided to go to Edmonton on Saturday to check them out there. They had an ad on kijiji with 4 hot tubs from $3300 to $7800, so I wanted to buy one as they seemed like a really good deal. The salesman asked me early on what brought me here, so I told him about the ad. He had no idea what I was talking about and asked me for a copy of the ad. After about 20 minutes and showing me all their products, he asked me what I wanted to do. I told him I was interested in one of the ones from the ad. He then tried to upsell me to a better hot tub in every possible way, going so far as to call me cheap for only wanting a lower end tub with "pretty much no jets". Needless to say, I walked out without a hot tub. I thought any sale was a good sale? He pretty much drove me right out the door. BUYER BEWARE!

The Grizz · #2 03-22-2011, 01:38 AM

I have had dealing with the owner of Artic Spas her in Red Deer, never again!!! The only people I will ever deal with for hot tubs or my indoor pool is Jim & is great staff at Harbour Spa (formally Beachcombers). They hav a quality product and service is second to none. I have seen them install a tub once, they couldn't get the tub in without taking apart a fence so I thought. Instead the pulled out a long cart tipped the tub on it's side and wheeled it into the back yard and it was winter time to boot. The tub was ready to be filled within an hour. The owner started to fill it while the boys went and installed another tub, they came back a few hours later when tub was full and made sure it was all good. My neighbor was very happy with the service, we have moved since but they still live there and we have enjoyed the tub many time, they have never had an issue at all.

ponokareefer · #3 04-11-2011, 10:13 PM

Ended up going with a used hot tub from Sun N' Fun in Red Deer. It was a really nice hot tub at a good price(compared to kijiji ad's), they delivered at a reasonable price and hooked up the electrical to the hot tub with the delivery. Gerry was great to deal with.