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  #1  
Old 02-17-2011, 10:44 PM
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Originally Posted by kien View Post
You gonna share some of that ??
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Old 02-17-2011, 10:49 PM
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Originally Posted by Aquattro View Post
You gonna share some of that ??
Only if you go for a run today I love it, I have so many options for harassing you now!!

I am quite curious to see how this fragalot thing plays out tho since I too have had previous experience with Burc
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  #3  
Old 02-17-2011, 07:57 PM
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Originally Posted by ponokareefer View Post
Sorry for the vent, and I was going to leave this thread alone, but when people come on here and try to say that this is a good honest vendor even though his track record is awefull, I couldn't keep my mouth shut. It was unfortunately a sponsor store on here that convinced me that Fragalot was a good business to deal with, so I gave it a try.

If we just let this play out and not try to be pro or con on this vendor, I imagine this thread might be left alone so people can see this person's experience.
Maybe it is the way the situation was handled by you and Burc that made it all go bad. I dont know because I dont know you or him personally but some time all it take is a different approach to resolve bad situations. Not saying you handled or did anything wrong so please dont take it that way.
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Old 02-17-2011, 08:12 PM
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Maybe it is the way the situation was handled by you and Burc that made it all go bad. I dont know because I dont know you or him personally but some time all it take is a different approach to resolve bad situations. Not saying you handled or did anything wrong so please dont take it that way.
Well, I tried to be as nice and polite as possible. I knew the rep and thought maybe people were too impatient or impolite with him and then he just does nothing. I followed up with him by e-mail and phone once a week for 4 months with no response from him until I went to BBB, and that resolved nothing. I sometimes wonder if I had been a complete a$$ if I maybe would have gotten some service, but that isn't the way I handle situations.
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Old 02-17-2011, 09:03 PM
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Originally Posted by ponokareefer View Post
Well, I tried to be as nice and polite as possible. I knew the rep and thought maybe people were too impatient or impolite with him and then he just does nothing. I followed up with him by e-mail and phone once a week for 4 months with no response from him until I went to BBB, and that resolved nothing. I sometimes wonder if I had been a complete a$$ if I maybe would have gotten some service, but that isn't the way I handle situations.
some time that is the way to handle things by being a complete a$$ and sometime it isn't, it's a crap shoot just like this hobby
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  #6  
Old 02-17-2011, 09:31 PM
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wow, I don,t understand because each time I have sent them a paypal money request they paid in a timely manner. The first time to refound the missing item and the second time to give a full refound on the cancelled order. Took less than 10 days each time.

Quote:
Originally Posted by ponokareefer View Post
Well, I tried to be as nice and polite as possible. I knew the rep and thought maybe people were too impatient or impolite with him and then he just does nothing. I followed up with him by e-mail and phone once a week for 4 months with no response from him until I went to BBB, and that resolved nothing. I sometimes wonder if I had been a complete a$$ if I maybe would have gotten some service, but that isn't the way I handle situations.
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