Buyer Beware: Big Al's Calgary

[lastlight]

Originally Posted by globaldesigns

Anyone want to buy an internet/hosting biz? HEHE

Will you price match?

[globaldesigns]

Originally Posted by lastlight

Will you price match?

HEHE, yes I would... This is what I believe Price Matching Criteria would be. Do remember I ran retail stores, and this is what I had based things on in the past.
- If it is an advertised sale price, is it in stock and ready for sell... Remember you can advertise/quote any price, but if they don't have stock, they are not prepared to sell it to you.
-If it isn't advertised, but ticketed in the store or online. Check online to see price, or call the location. Also verify that if I come down now/order now online, is it in stock. If so, price match, or even beat.

The big thing I would consider when matching/beating an online price, is the shipping. If the online presence includes shipping then you match or beat the online price. If the customer has to pay shipping, then the retailer should be able to remove that from the matching price, as this is a legitmate cost to him to bring in product. The retailer would even benefit, remember this, shipping for him would be cheaper, as he is bringing in bulk, not just one. So the shipping cost is divided into the number of units, it would almost always workout cheaper then.

I hope this makes sense, very basic... Easy to understand, and works for all parties. Also remember, I am not just making this up... It is what I use to do at Visions, Soundsaround... I have family at FutureShop/Best Buy and they have the same approach.

[Sean]

One thing I do like about Big Al's is that they have a point system, its kind of neat to have a membership and I like that one day I might get something back. I also like how if you know what you are looking for you can just pick it up and head to the cash. Its nice that they have lots of staff on hand rather than having to wait. I find Big Al's is like the best buy of aquarium stores everyone has had good and bad expreiences.

I'm more of a fan of Calgary's smaller stores, I love that they remember me and will ask things like "Did you ever get that R/O unit working?" When the smaller guys build that customer relationship its hard not to come back. They look after me and in return i keep coming back. Its nice when someone will actually not sell you a product because its not right for you. I'm sure the fish and coral are also happier beause of it.