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#1
05-27-2010, 07:02 AM
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A little UPS shipping story for all of you. At work, we ship machines to repair shops and UPS is THE choice as per our policies and we are not supposed to spend any exra $$ on insurance.
No matter how well I package these machines they ALWAYS arrived broken. I would pack the machine in a box and then put it in another box with extra padding and they would still arrive broken. After many shipments we decided that we might just put insurance on one shipment and see what happens. To our surprise the unit came back in one piece, no damage. We have tried quite a few more shipments with insurance after that. The trick is you could insure the package for as little as $100 value and they will handle the packages carefully. I have since learned to put very little insurance on packages to make sure they would arrive in one piece. Not every ups driver are evil as I've know quite a few good guys, it's their system that is broken. Steven 
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#2
05-27-2010, 07:22 AM
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Quote:
But when it's a system itself which is broken, it tends to attract ignorant, lazy employees in greater numbers than careful, conscientious ones. The former know via the jobs-grapevine that they can get away with a ton of stuff, and since their primary objective is to have a "cushy" job where supervision is minimal, they apply and then further spread the rot. The more the former are hired, the more the latter flee when they can see that their efforts mean less than nothing, making the system worse daily. UPS is entrenched system-wide in lack of accountability, from the bottom to the top.
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#3
05-27-2010, 02:14 PM
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This group order has now come to a happy ending! After all the stupidity with UPS things were set right. For those that don't want to read the back discussion, basically UPS screwed up supreme and took 5 days to deliver an over night package. Obviously most everything died
 . However, Bill (at Neptune's Cove), being the stand up guy that he is, got a refund on the shipping from UPS and decided to resend the entire zoa/paly overpolyped and at no cost. The shipment arrived successfully a day later (using UPS) and everything looks great. Thanks to Bill for coming through for us and UPS for doing their job.So I'd have to say things went well in the end and I suggest anyone considering a group order look into Neptune's Cove for some of those hard to find pieces. C
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#6
05-27-2010, 05:11 PM
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I will post a few when I get time but they are still adjusting for me right now not fully expanded and the color needs a bit of time to fill in.
I have to give a thumbs up for Neptune as well nice to see a vendor back up their product like that. I will order from them again. 
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150 Gal system 3'x3' 400W M/H, Bekett skimmer, Dart return,1/4 HP Chiller 180 Gal Drop tank, LED lights, Bubble master 250 skimmer,Hammerhead on a closed loop, Speed wave return.
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#7
05-27-2010, 09:19 PM
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We would do that in a heartbeat. 
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Hybrid Mode
