tunze osmolator warranty? help plz

[Borderjumper]

Originally Posted by mseepman

You won't get any help from Roger...he only handles the US.

The guys that do Canada are terrible...and I mean UGLY with a capital UGH.

Contact for them is:

xeniaservice@sympatico.ca
His name is Phil and he's very very busy and only checks mail sporadically. They will eventually help you though.

Hope that works for you.

Roger is a great guy.. and he will help you, but only after Phil ignores you for a month or so.

What about the store you bought if from? They should be able to order replacement parts.