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  #1  
Old 07-18-2009, 07:34 PM
animallover animallover is offline
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Default On the other side......

Hi!
I know exactly where you are all coming from, as I know we all have had one or two (or more) negative experiences with LFS, myself included. But on the other side of the pancake, I have to say I have had the most pleasurable and informative dealings with a couple of amazingly knowledgeable and generous staff members at Blue World Aquarium in Edmonton--THANKS AGAIN!!, Taylor and Cathy (hopefully I spelled your names right). If they can't answer your questions they will say so!! No lie!! Their prices are very good, too! I have had such good service and stuff from them that I will only support them and the only way I will go somewhere else is if they don't carry what I might be looking for. You have to check them out!!! In my opinion, they are the best LFS around !!!!! Kudos to Blue World!! Tracey
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Old 07-18-2009, 07:50 PM
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+1, I have to say, I am actually pleased to hear LFS employees say "I have no idea" and then go find another more knowledgeable employee to help. Unfortunately I don't hear that very often at some stores and as a result I give them a lot less respect and business.
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Old 07-18-2009, 07:57 PM
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Ditto Animallover,

I have had the same experience in particular with Cathy, down to earth and enjoyable to chat with, my kind of people. One pleasant LFS story for a change.

Littlefish88
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Old 07-18-2009, 08:56 PM
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Hah.

I wonder if thats the same local store that sold me a pink gonoporia as the third coral i put in my tank telling me it is very easy to take care of.
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Old 07-19-2009, 01:01 AM
albert_dao albert_dao is offline
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Quote:
Originally Posted by blacknife View Post
Hah.

I wonder if thats the same local store that sold me a pink gonoporia as the third coral i put in my tank telling me it is very easy to take care of.
It is easy to take care of....
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Old 07-19-2009, 01:12 AM
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It is easy to take care of....
In a proper system anything is easy to take care of . Encrusting gonoporia has always done really well in my tank, the branching stuff is a different story all together.
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Old 07-19-2009, 02:30 AM
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Not just LFS where sales people lie...
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Old 07-19-2009, 04:43 AM
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Originally Posted by albert_dao View Post
It is easy to take care of....
so you would gladly give pieces of it away to noobs and expect them to live eh?

oh well .. but just think of all the $$ i have spent trying to make things better in my tank to keep it alive.. hah.. thats what the salesperson is thinking..
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Old 07-20-2009, 08:18 AM
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I have been told many times by my LFS that certain things should not be put in my tank. I have also been told many times that they would have to go ask someone else because they weren't sure about something. I also believe that sometimes we don't hear what they are telling us and only hearing what we want and then tell everyone we have been lied to. I personally do not believe that these LFS's are intentionaly trying to pull one over on us. Here in the Lower Mainland we have many fish stores to go to. The ones I go to all have knowledgable staff and I have never been lied to. It just realy ticks me off when we throw all these stores under this category that they are out to rip us off. I also work in retail and deal with people all day long and it just drives me up the wall when someone accuses me of ripping them off. Yes, the stores are trying to make a buck. Yes, the stores are going to try what they can to get a sale, but intentionaly telling someone a lie to make a sale in such a tight knit hobby just doesn't make sense. Most people who go to these stores generaly know what they are talking about or have already researched their purchase. Maybe I'm just ranting for nothing. I support my LFS fully. If we keep bashing these stores and driving new people and old away, they will not exist. Then where are you going to go? Instead of hating, try supporting. Times are tough. Lets keep them alive so I can continue to hang out at these places. Keep up the good work guys!
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Old 07-20-2009, 05:41 PM
albert_dao albert_dao is offline
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so you would gladly give pieces of it away to noobs and expect them to live eh?

oh well .. but just think of all the $$ i have spent trying to make things better in my tank to keep it alive.. hah.. thats what the salesperson is thinking..
Umm, yeah, I would actually, but I know that if they were MY customer, their tank would be kickass.

But I digress, I'm not trying to sell anyone any Goniopora...
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