Warranty issues with Ford F350

my2rotties · #1 01-05-2009, 02:54 PM

I wasn't too sure if I should come and ask about this huge issue, but am sure glad that I did. I have some very useful information that can actually be used as a plan. I keep hitting walls on anything I try to find out, and this most precious info is not readily available.

I found NOTHING that you guys provided me on this forum in all my searching. It is hard to find info when you don't really know what to look for. Google is awesome, but I found nothing that was helpful to this cause. It is a daunting task to figure out what somebody can do in a situation such as this. I am glad my husband has something to drive but it will have to go back. I'm surprised they have not been looking for it yet.

Now I have discovered my husband had the cold air intake and exhaust installed after it was purchased, but he asked the dealer if it would effect the warranty. I think we might be on the hook for this afterall. Timing sucks since we pretty much destroyed our spendable money on this tank project. We never expected this to happen and spent the money we had set aside when @#$% happens. Our bad, and we just let this tank project get away on us without taking other things into consideration.

I'm going to the dealer that has the truck this morning and will try to negotiate withn them. If we walk away from the lease, they will still be on the hook to fix the truck. We don't want the truck they offered us, so they won't be leasing that one us either...

I better load up on my Monday morning caffine and get out of here.

Thanks to all you guys for giving me some ammo to help us get thigns resolved. I should have asked sooner...

mark · #2 01-05-2009, 05:11 PM

Still can't understand why the original mod would cause the head-gasket to fail.

Might be interesting to find some stats of head-gasket failure with this model/year.

scub steve · #3 01-05-2009, 05:56 PM

the head gaskets transmissions and egr valves are junk in the new fords. i just traded my new ford in on a dodge cause i was having issues with the head gasket and i just spent $2600 on the egr cooler i was a born and raised ford guy and this is the first dodge i have ever owned the new fords are the worst diesels they have ever produced dont belive me go ask almost any independent mechanic shop lol. i took a huge loss trading my truck in but it was going too nickel and dime me too death

my2rotties · #4 01-05-2009, 07:06 PM

We had three EGRs changed plus almost had no warranty on the new $8000 tranny. Now they will never fix it again. This truck has a huge stack of service invoices I just picked up. I wish we could afford to walk away at this point. I have Toyota FJ Cruiser and it has never broken in the two and a half years I have owned it.

Quote:

Originally Posted by scub steve

the head gaskets transmissions and egr valves are junk in the new fords. i just traded my new ford in on a dodge cause i was having issues with the head gasket and i just spent $2600 on the egr cooler i was a born and raised ford guy and this is the first dodge i have ever owned the new fords are the worst diesels they have ever produced dont belive me go ask almost any independent mechanic shop lol. i took a huge loss trading my truck in but it was going too nickel and dime me too death

Snaz · #5 01-05-2009, 07:28 PM

Quote:

Originally Posted by my2rotties

I have Toyota FJ Cruiser and it has never broken in the two and a half years I have owned it.

I'm ****ed that my government is throwing my tax dollars at the "Big Three". The cars are inferior to Japanese and have been for 25+ years now. Why do we continue to buy these lemons? It's not the labour as we have great Toyota and Honda plants in Ontario, it must be the design and corporate practices that result in continually poor products.

My extended family hasn't bought anything but Honda, Toyota and Mazda for many years now. Excellent cars.

Sorry for you troubles My2rotties.

GreenSpottedPuffer · #6 01-05-2009, 07:35 PM

Quote:

Originally Posted by Snaz

I'm ****ed that my government is throwing my tax dollars at the "Big Three". The cars are inferior to Japanese and have been for 25+ years now. Why do we continue to buy these lemons? It's not the labour as we have great Toyota and Honda plants in Ontario, it must be the design and corporate practices that result in continually poor products.

My extended family hasn't bought anything but Honda, Toyota and Mazda for many years now. Excellent cars.

Sorry for you troubles My2rotties.

Man this could start a big debate...

But...I agree. Well my last car was an Audi, so European. I don't think I would buy anything but Audi now...not going to help though if you need a truck. My TT couldn't even fit more than 2 people, LOL. I "leased" it to my brother as I am doing my best to go "green" and a car was just a luxury and not a necessity for me since I live downtown basically. I kept the tank as my main environmentally unfriendly luxury

I also have a huge problem with the bail out. Actually FORD has not needed the money and I feel should be the last one standing. I understand the implications to the economy if they allow the others to go under but so be it. If the other two company could not manage their business properly, why should WE bail them out. I have a real problem with this...

brizzo · #7 01-05-2009, 08:15 PM

Quote:

Originally Posted by Snaz

My extended family hasn't bought anything but Honda, Toyota and Mazda for many years now. Excellent cars.

Isn't Mazda technically Ford?

(Not since last year they sold it, but still

)

mseepman · #8 01-05-2009, 09:27 PM

Again, because I'm in the industry (and deal with all manufacturers) I thought I would kick in my 2 cents. I don't want this to sound like I am preferential to any brand as my job would be affected negatively if anyone disappeared.

Many of our perceptions of quality are exactly that...perceptions. One of the things I'm involved in at all my stores is service and warranty rates and reviews. I have been doing this for a good number of years now and have realized that import warranty rates are low because they just refuse to do the work under warranty. It is always the customers fault and only after a lot of fighting do things get fixed under warranty. Sometimes I get pulled into these battles and I'm shocked at how obvious the warranty issue is that is being debated.

Vehicle quality in Canada and the US is rated by various parties, but the most respected of them is JD Powers who do an independent review of customers of every make. I see these numbers monthly and for the 2008 model year, Fords quality was rated significantly above that of Toyota...who fell the most in quality of any brand.

I think that most people are confused on the bailout. Yes the domestics have lost market share to the imports...but that doesn't mean they were run poorly or doing badly financially. The massive collapse of the banking system in the US is what has affected these auto makers. They were doing okay given their circumstances...until suddenly the banks were in trouble and wouldn't loan people money to buy cars any more. The domestics have also had to deal with the UAW while the imports have built factories in the "right to work" states where costs are cheaper and unions have little to no power. I guess it pays to be the late arrival to the party.

Lastly, what I don't think people realize is that the picture is bigger than the domestics. Toyota had a huge loss last quarter...something they haven't done in years. All three of the big imports are laying off thousands of people in Japan (I believe the number is 16,000). Do you think it will be long before those layoffs start in North America? All imports are projecting losses again this quarter. If the big 3 go down, so do the suppliers and though I hate to tell you this, Ford, GM and Chrysler share a lot of parts suppliers with Toyota, Honda and Nissan.

In the end, if the 3 US automakers go down, everyone will lose.

scub steve · #9 01-05-2009, 09:24 PM

Quote:

Originally Posted by Snaz

I'm ****ed that my government is throwing my tax dollars at the "Big Three". The cars are inferior to Japanese and have been for 25+ years now. Why do we continue to buy these lemons? It's not the labour as we have great Toyota and Honda plants in Ontario, it must be the design and corporate practices that result in continually poor products.

My extended family hasn't bought anything but Honda, Toyota and Mazda for many years now. Excellent cars.

Sorry for you troubles My2rotties.

your talking about tens of thousands of people losing there jobs and thats not including sales and service. also think of all the money the big 3 has sunk into olympics and other events. ya i admit they have slacked off on there product but i have a 35 foot camper and none of thouse imports can pull it. im all for people keeping there jobs so i support the bail out just make the big 3 make a better product.

awa1979 · #10 01-06-2009, 01:09 AM

Quote:

Originally Posted by Snaz

I'm ****ed that my government is throwing my tax dollars at the "Big Three". The cars are inferior to Japanese and have been for 25+ years now. Why do we continue to buy these lemons? It's not the labour as we have great Toyota and Honda plants in Ontario, it must be the design and corporate practices that result in continually poor products.

My extended family hasn't bought anything but Honda, Toyota and Mazda for many years now. Excellent cars.

Sorry for you troubles My2rotties.

I've never owned anything but GM vehicles and have never had an issue with any of them yet. I don't buy the domestic cars are crap , I don't see it with any of the vehicles I have owned from GM.