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#1
10-13-2008, 03:40 PM
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The "phone and complain" doesn't always work; I went round and round in circles with them when I was having speed complaints... They kept claiming it was my home network limiting bandwidth (somehow my 802.11b router was the cause for 500k/s speeds - even if it was removed and my computer was plugged directly into the modem) had techs out on at least 2 dozen occasions to figure it out; swapped modems a dozen times. I'm pretty sure it was the hardware in the neighbourhood; but they'd never admit it (other than a few techs out at the box cursing and swearing about old junk).
On the other hand, my neighbour was with shaw at the time, we just bounced back and forth off eachothers wireless networks continually - his connection came and went, mine was rock steady and slow as sin...
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#2
10-13-2008, 04:08 PM
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Here's the site Telus will want you to go to for a speed test. Mine's slow a molasses too, but I'm stuck in a 3 year contract. Under a year to go, then I'm switching to Shaw. There's no way I'll ever trap myself into another contract with any ISP.
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There are two secrets to success: 1. Don't tell anyone everything.
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#4
10-13-2008, 05:15 PM
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I just called, and apparently the problem is that my household has a limited bandwidth, and each Telus TV box takes up some of that, as well as the internet. If all three are running, it leaves little for the internet.
I turned off one of the Telus TV boxes and did a speed test again, which came out at 3460 kbps. Much better.
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~Drew 10G Nano * 10G Sump * Deltec MCE 600 Skimmer * JBL Viper 150w MH * Zeovit * Vortech MP40W Millions long for immortality who do not know what to do with themselves on a rainy Sunday afternoon. ~S. Ertz 
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#6
10-14-2008, 06:57 AM
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Quote:
If you have a fairly recent router you should be able to setup a priority scheme for your PC but it would probably be tough to get the right balance so you don't screw up the TV too bad.
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#7
10-14-2008, 10:25 PM
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http://www.speedtest.net/result/338983055.png
I got a year left with Telus. Been with them forever it seems but by the end of next year when my contract is up I'm outta there. There is no customer loyalty.
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#8
10-15-2008, 04:41 AM
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I was talking with my Dad about telus he used to get a $5.00 a month customer loyalty discount then sudenly they took it away with out telling him and then a month later they added a $5.00 a month long distance access fee ( I think that is what he called it) Go figure I guess they have to recover all the money they gave him in discounts
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#10
11-03-2008, 05:20 AM
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 Shaw Highspeed.
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