Buyer beware (Canadian Tire)

skylord · #1 09-30-2008, 12:40 AM

Its not just gas.....I bought an electric air compressor....same thing. It ran for about 30 seconds and quit. I took it back to the CrappyTire store and they told me I would have to ship it back to the supplier (Texas..)at my cost AND I would have to pay for the return freight. They figured it would cost me about the same as buying another unit.

Since I didn't have a warranty I torn it down and figured out what the problem was.

And the nail gun that was included with the compressor.... lasted for 15 nails.

I don't buy near as much from them as I used too. But when I am in there I warn people that they need to ask about the return policy when I walk by....even if they are with a sales person.

Scott

Lance · #2 09-30-2008, 12:53 AM

Quote:

Originally Posted by skylord

Its not just gas.....I bought an electric air compressor....same thing. It ran for about 30 seconds and quit. I took it back to the CrappyTire store and they told me I would have to ship it back to the supplier (Texas..)at my cost AND I would have to pay for the return freight. They figured it would cost me about the same as buying another unit.

Since I didn't have a warranty I torn it down and figured out what the problem was.

And the nail gun that was included with the compressor.... lasted for 15 nails.

I don't buy near as much from them as I used too. But when I am in there I warn people that they need to ask about the return policy when I walk by....even if they are with a sales person.

Scott

Yeah, that's the way their return policy works. I did some research on them and found several sites of customer complaints against them. Many, many unhappy people. So if you do buy from C.T, I urge you to ask about the return policy on the item you want to buy.

Lance · #3 09-30-2008, 05:45 PM

Well, everything worked out well in the end. C.T. was able to repair the unit. Apparently something with the carb. They tore it apart and now it runs well.

sphelps · #4 09-30-2008, 05:49 PM

good to hear

Manny · #5 10-01-2008, 07:29 PM

I do not shop at canadian tire after I was told that they would not do anything for me after I bought an air conditioner that broke after 30 days of use. And I quote "we are tying to run abuisness here, we don't want to take back your broken air conditioner". That tells me that once they have your money they can't give a #*@# less about you or the shotty product they sold you. That was over a year ago and I have not stepped into a canadian tire store since.

mark · #6 10-01-2008, 08:26 PM

Quote:

Originally Posted by Manny

I do not shop at canadian tire after I was told that they would not do anything for me after I bought an air conditioner that broke after 30 days of use. And I quote "we are tying to run abuisness here, we don't want to take back your broken air conditioner". That tells me that once they have your money they can't give a #*@# less about you or the shotty product they sold you. That was over a year ago and I have not stepped into a canadian tire store since.

hoped you passed that onto CT, What's a boycott when no one knows.

SeaHorse_Fanatic · #7 10-02-2008, 01:08 AM

Glad to hear it all worked out. I had the same problem with a Dewalt drill I bought. It came with crappy batteries (one won't hold a charge for longer than 2-3 minutes use) right out of the case. Brought it in twice, got the run around.

Fortunately, I'm obsessive-compulsive so I eventually got what I paid for. Muahahahaha.