Anyone get an answer?

[Jaws]

I'm in a very similar situation. I've had hundreds of dollars of dead on arrivals or close to and I've seen one email in the last 4 months. I'm trying to be polite and work with Carl since it was Mike that I dealt with originally and now he's moved on, but when you've spent as much money as I have there compared to what I've received, I completely understand your frustrations Shelley.