Interceptor and Panacur

[Delphinus]

I think you are referring to Alpine Pet Hospital.

And they are the ones who "decided after all" not to help me out. When I first called, the receptionist said, "oh yes, yes I know about that, I'll talk to our vet and call you back." They then called back and said "After discussing it with the vetrinarian, we will not dispense any kind of medication without an examination. And we do not examine aquarium animals." So in other words, "P.F.O." I was extremely disappointed espescially given that they 1) have obviously been helpful with this issue in the past and 2) they clearly knew what I was asking for and why, but declined to be helpful this time in the interest of protecting themselves from some kind of weird liability or something.

They referred me to a vet clinic, "Calgary Caged and Exotic Clinic" but only on the basis that this place will do house calls for examinations, and thus presumably will still only dispense the medication on a visual confirmation of the problem (which cannot be done as I'm not even sure myself that I have red bugs, I'm trying to be proactive here), and of course, assuming that they will accept "threads from reefs.org and reefcentral.com" as a basis for dispensing medication.

If you have any luck with these people, I want to know why exactly they chose to screw me over when they've helped other people. I was polite and courteous, and tried to explain the situation. I am frustrated, annoyed and quite peeved at this apparent disparity/double-standard/discrimination.

Originally Posted by albert_dao

You should be able to get interceptor from the vet clinic beside the petsmart on macleod. just explain it to them, they've dealt with guys liek us before, ahha. I don't see it being such a stretch to get panacure while you're at it as long as you bring some kind of documentation.