Anyone familiar with Apex fusion...a little help

[Dearth]

Apex has great step by step videos that help setup your apex however one of the biggest issues apex has is if you miss a step you end up banging your head against the wall

As was suggested reset to factory settings and start fresh and follow the videos step by step to setup

I have the hardwired system which is painful at times when it comes to updating but I have no experience with the new wireless system but same principle as wired

[whatcaneyedo]

Neptune Systems insists that you use a hardwired (ethernet cable) connection when performing firmware updates. Its step 1 and 2 if you read the instructions.

"To update the firmware follow the following procedure:

First, confirm Apex is directly connected to your to your home Wi-Fi router.
Please do not do firmware updates over Wi-Fi

If connecting to Apex to your home router is not possible, see here

Second, connect the computer you downloaded the firmware on too with your Wi-Fi router via an Ethernet cable. Disable the wireless on that computer."

https://www.neptunesystems.com/firmware/