What's Happening

[christyf5]

Originally Posted by jlaquatics

You have a PM

I love you

[dsaundry]

#2
Today, 02:32 PM
atcguy
Member
Join Date: Mar 2005
Location: White rock
Posts: 271



will never buy from your store again,.....
__________________
Gerad
White Rock

I will admit that service has sometimes been an issue as they are busy, but the quality of the product is great. I dont get in often as living in "The Wack" and working 6-7 days a week limits my time in there, but I have never been dissapointed with the products I have purchased...Wish you were closer. Maybe you caught them on a bad day.....we all have them...

[Treebeard]

Well!! Somebody got up on the wrong side of the reef this morning!

Originally Posted by atcguy

will never buy from your store again,.....

[Sushiman]

Originally Posted by atcguy

will never buy from your store again,.....

Alright, back up yer statement with a reason or we will disreguard what you are saying completly. If J&L has been so bad to you you are almost obliged to share your experience here. You know something we don't? Share it with us so we don't get burned. If you want service to improve in a place you have the entire lowermainland & alot of Western Canada's hardcore aquaria-nuts on this board. The good stores (J&L in particular in my experience) value all of us as long term customers. If word get's around that a store is legitamately jerking customers around they'll pay for it as their best REPEAT customers simply go elsewhere as there are plenty of "elsewhere's" to choose from. So if you are going to make a statement like this, don't be surprized when we demand you to explain yourself.

[fmelindy]

wouldn't advise that - just PM Jeff and I'm sure he'll take care of things in a reasonable manner.

[Veng68]

yeah...... lets keep the thread on track.

Cheers,
Vic

[brizzo]

Wow, I feel pretty jiped now. I've had two bad experiences, and nothing was done to rectify those issues. The best I was offered was a free calender for getting a damaged and scratched tank, after I specifically asked they check the tank before shipping. But I will admit I have had good service on other orders!

And what the heck, I didn't get a free t-shirt? I've spent at least $2000+ with J&L via internet

[Samw]

Hi Jeff.

So your inverts (emerald crabs, blue hermits) arrived last week?

Originally Posted by jlaquatics

- Invertebrates (Florida) - Available *hopefully* for viewing Oct 2/08

*Recent storms in the south Atlantic have caused collection problems. Though our order has been delayed twice now, we are hopeful that it will arrive as indicated above.

[jlaquatics]

Yes, we received a shipment with most of what we originally ordered.