Urgent - shipping frustrations, where to go?

[Quinster]

Greyhound must be different here, as long as I get a package to the depot minimum 1 hour prior to the bus leaving, they guarantee it will be on the bus unless there is extenuating circumstances.
I always call about 2 hours prior to ensure they don’t have a large shipment day where mine may be bumped, but I use them all the time for live and dry goods with little to no issues.