Shipping Charges

[Aquattro]

Originally Posted by gobytron

LOL...
with one being a canreef sponsor and the other not so much.

so are you saying that JL's service is great relative to them catering to a national market and that better service should be assumed at a boutique shop?

Sponsorship is irrelevant. I like both stores, for different reasons. If J&L sucked, I'd say so regardless of their status on the board.

and yes, the level of service is relative to the scope of the business. J&L, as probably the largest national retailer, provides service at a level I would expect of a store that busy. If the staff have 5 customers each, and can manage to satisfy them all, then that's excellent. Paul, when I was there, had two customers..myself and my wife. So the level of service was more attentive. Although, having been to J&L at a slower time, I received similar service.