Help with neptune apex

[Ross]

Originally Posted by BMW Rider

And done. It died completely last night. It did the phantom power bar trick again and this time it will not recognise the real one anymore and the display is gone too. Waiting on a response from Neptunes support.

This link might have a fix for the phantom power bar

As for the original post.
Welcome to Canreef.

What unit do you have? (full version, lite, jr)
Are you haveing issues setting it up physically?
Does it turn on?
Are you able to hard wire an Ethernet cord to it?