AB 250w 10kk DE bulb explodes - UPDATE

[EmilyB]

Anyone ever have this happen? I bought three and one exploded a few weeks later.

No, I didn't put fingerprints on it.......

Anyway, apparently the AB warranty is unachievable. I didn't even get an email response. My supplier told me they weren't too friendly, and offered to take the hit but I have no desire to do that to them as they have been very good to me.

Anyone had a similar experience ?