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  #1  
Old 01-23-2017, 02:56 PM
rayjay rayjay is offline
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OK, the pop up problem has been solved with the Adblock Plus.
HOWEVER, I have a PITA problem with spybot as I uninstalled it to return to using my Norton, now Bitdefender, and ever since, whenever I boot up the computer I get a pop up from Spybot "Post Windows 10 upgrade re-installer for Spybot-Search and Destroy". I then deleted the Spybot folder in Programs but again it still pops up.
Now my googling has found I need to delete this from Registery Editor so I google how to do that, clicking on HKEY CURRENT USER and then Software, but can't find a Spybot folder to find what needs deleting.
Can anyone help me remove this?
It's just my luck, fix one thing, end up with another.
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Old 01-23-2017, 10:32 PM
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Install superantispyware. It will remove the malware that is injecting adds. You have only stopped the pop ups but have not removed the malware.
Malware can put itself into memory so reinstalling windows will not get rid of the virus or malware unless you clear the memory. By reformating disconnecting the power supply and discharging the capacitors on your motherboard.
You should be able to remove spybot from your task manager go to the start up tab and deselect spybot
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  #3  
Old 01-24-2017, 04:06 AM
rayjay rayjay is offline
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Thank you for your reply. However, I can't just keep downloading these programs and going from one problem to another. I had Norton Security Deluxe that couldn't fix it, and at the recommendation on this thread I downloaded Spybot and HiJack This and both never fixed it. I switched to BitDefender Total Security and that didn't do any better. What made the difference was the Adbloc, whether or not I have malware that all those programs can't find. How does one know for sure what WILL work as everyone has their own opinions and I'm certainly not qualified to know for myself.
I'm happy with the situation now, as long as I can get rid of this Spybot always trying to re-install when I boot up the computer.
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  #4  
Old 01-24-2017, 01:51 PM
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Myka Myka is offline
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Instead of deleting the Spybot folder, go into your control panel and find "Programs" and then "Uninstall a program", then find Spybot on the list. That will remove all parts of it. You can use the same window to also remove any of these other programs you've installed, and any junk that came with it (like various navigation bars that get installed into your browser...those P me off). If you sort the list by date you'll be able to see everything you installed in the last few months easily.
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  #5  
Old 01-24-2017, 04:02 PM
rayjay rayjay is offline
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I hate to tell you this but you are wrong as it doesn't remove everything.
As I had just mentioned, I UNINSTALLED Spybot using the Programs and Features part of settings and then noticed this Spybot pop up the next time I booted the computer. I then went to C and clicked on Programs and found a Spybot folder which I deleted and STILL the pop up wants me to re-install Spybot. I also checked Programs 86 but found nothing there.
Next, I went to registry editor but in there, I couldn't find a Spybot folder to be able to delete this "Post Windows 10 upgrade re-installer for Spybot-Search and Destroy"
I've also found nothing using the Cortana feature.
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  #6  
Old 01-25-2017, 12:16 AM
SoloSK71 SoloSK71 is offline
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That shouldn't happen with Spybot Search & Destroy. There may have been a failed upgrade happening at the same time that you were uninstalling it.
Can you find either of these programs and run them?


C:\Program Files (x86)\Spybot – Search & Destroy 2\unins000(.exe)


or


C:\Program Files\Spybot – Search & Destroy 2\unins000(.exe)


If not, can you find this folder?


C:\ProgramData\Spybot – Search & Destroy ?


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  #7  
Old 01-25-2017, 02:21 AM
rayjay rayjay is offline
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No, none of those exist now. The only one I found after the uninstall was in Program Files but nothing in Program Files 86.
This problem stems from a safeguard Spybot put in so that after a Window 10 upgrade that didn't re-install Spybot, you would just click on the pop up to have it done.
I've now found a Spybot site page with instructions on what file to delete and hopefully now my problem will be solved. I deleted a Spybot file located in an AV file under common files in program files.
I sure wish cortana would have located this file for me when I was searching for anything with Spybot.
The information to remove the last remains of Spybot, if anyone else runs into this problem, can be found at:
https://www.safer-networking.org/faq...pybot-install/
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