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#1
01-05-2017, 02:02 PM
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Unfortunately no, all my kids but one ended up long distances away other than one daughter here and she and hubby don't have the skills but I've already tapped the 19yr old grandson for all he knows but his skills are mostly gaming skills not diagnostic. He asked a buddy for help but buddy said he can't do anything Norton couldn't do when they took control of the computer and checked it out, not finding anything.
What I HAVE done now is searched the Adblock plus and got a download so now to see if it works over the next few days. Hopefully I got the right one as many came up in the search. 
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#2
01-05-2017, 05:28 PM
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I am willing to do some phone support for free, and depending on your comfort level, remote diagnostics and troubleshooting.
PM me if you are interested. Charles
__________________
Where did my rum go?! Success in this hobby does not count how you spend your money, it counts how you spend your time.
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#3
01-05-2017, 05:33 PM
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Thank you for the offer. However, I'm first going to wait a few days to see if this adblock thing does anything to help.
As for comfort zone, it was more than two weeks before I let Norton take over the computer. It is probably a generation issue where trust in anyone based on my life experiences has become nil.
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#4
01-11-2017, 01:17 PM
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Just an update now. It has been six days since I started using adblock and I've not had a re-occurrence of the pop up since. Hopefully that will continue.
Thanks all for the input.
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