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#63
04-15-2010, 11:47 PM
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My Experience with Bow Valley Aquarium:
I had a 90 gallon built by them and then was going to get a 140 gallon built by them. We were very happy with the 90 gallon tanks quality and price but dealing with Mitch was a nightmare. His timetable mean absolutely nothing. I honestly don't think that he can actually help himself. The strange thing is that his employees all seem to know this and just shake their heads at his strange behavior and apologize for him  .I had read lots of posts about not dealing with Mitch but thought I would give him the benefit of the doubt due to his good prices and production time- this was a major mistake that I regret. What I do not understand is why he does not just give realistic timetables and be upfront with people? He has absolutely no intention of meeting any of his deadlines and his staff are well aware of this. If anyone doubts what I say- I strongly encourage you to visit his shop in person. Tell me about your experience as it will be unlike dealing with any salesman you have dealt with before. That being said I will state that his product seems good to me and his price was also good, but regret ever dealing with him. Last edited by fire&sputum; 04-17-2010 at 06:45 PM. 
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#64
04-17-2010, 04:24 AM
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I completely agree with every you just said. I gave him the benifit of the doubt and ordered with Mitch, this was after I was informed that his business pratices has improve. Wow, I can't imagine what it was like before. Quality was fine, price was great, and service???? well...what service? Everytime I would call to ask for an ETA, he would lie and ask for more money. Money talks with this guy but you see nothing out of it. You pretty much have to hold a gun to his head just to get what you paid for after pleading and pulling out hair to stay calm about the ordeal. He promises you the world before he take your deposite, and then you're in it for the long haul. Be prepare for many sleepless nights.
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#65
05-10-2013, 04:27 AM
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I beg you all to have NOTHING to do with BowValley, I am down over $3000.00 that so far he is refusing to refund, he is a liar and a cheat.
I hope you are reading this Mitch, you know who I am, whoops ......... That's right, you don't know anything about "f"ing computers, and it's everyone else's fault that you didn't get messages or they didn't reply with information you were asked for. Seriously, I wish I had never heard of this liar, or Bow Valley Aquariums, if you want more information PM me direct, oh and Mitch if u are reading this, please don't think I will ever stop telling everyone I meet what a awful experience I have had with you. You owe me $3000.00 plus my out of pocket expenses.
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